Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,257)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tracking app for its ability to reduce customer inquiries with real-time shipping updates and automated notifications. It integrates seamlessly with Shopify, features a customizable tracking page, and supports multiple carriers. The option to remove branding enhances professionalism. Installation is quick, and the support team is noted for their responsiveness and helpfulness, making this app a valuable tool for improving operational efficiency and customer service.

March 16, 2025

We have been using Parcel Panel for over a year and have not have any issues. Support is very responsive as well.

bindrz
United States
Over 1 year using the app
February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
December 16, 2024

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
Over 3 years using the app
March 24, 2025

Great support. Software works great even with the limitations from Shopify on Couriers/

PrizQ
Netherlands
About 1 year using the app
February 1, 2025

Great little app - very easy to use. Will get even better with time. Keep it up!

Atmorus
Canada
About 1 year using the app
February 5, 2025

The app is great, but above all I've never seen a customer support so pro-active. Anything you ask they can do it. Even Apple doesn't have that kind of amazing support. Thanks team @ParcelPanel!

Ronrooon
France
10 months using the app
April 10, 2025

crazy fast reply's, Cecilia helped me solve a problem within minutes!

lujiv
Netherlands
5 months using the app
April 18, 2025

I was using Track123 before installing Parcel Panel, and within 5 minutes can already say that it is 10x better in terms of the functionality it offers, and the customer support is great too. I highly recommend it.

Nomadex
New Zealand
About 1 hour using the app
March 10, 2025

Good application tools, and customer service responds and handles problems promptly and quickly.

MCOOH
China
10 months using the app
May 3, 2025

Very prompt support, thank you so much for helping solve my problem so quickly! Recommended!

HOME FIT ZONE
Poland
7 months using the app