Parcel Panel Order Tracking

Perfect app to keep your customers up to date and to have a clear overview for yourself with order tracking. Really fast and good customer support.

Must have for any shopify store!!

crazy fast reply's, Cecilia helped me solve a problem within minutes!

Great App I've just started to use it to add value for my customers. I did have some problems integrating my previous orders but i think it's because i set up local delivery and the settings for that can't be edited. The team were more than helpful in trying to help me sort it out. I look forward to seeing how i can use the app when i get more orders in.

Great app with even better customer support! Absolutely needed for any shopify store

I was using Track123 before installing Parcel Panel, and within 5 minutes can already say that it is 10x better in terms of the functionality it offers, and the customer support is great too. I highly recommend it.

The support helps in a few minutes! Appreciate the staff working here and the app :)!

Quick and perfect explanation. The problem was also solved immediately.

I was experiencing an issue earlier, with very little understanding on how to fix it. I decided to contact the support team and they got my problem within a couple minutes and provided me with pointers on how to solve the issue if it were to ever reoccur. Amazing customer support, thanks again!!

I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days.

I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do.

So for now it gets a 3 star. ill update again later if improved.