Parcel Panel Order Tracking

Name: Parcel Panel Order Tracking
Brand: Channelwill
Rating: 5.0 (4793 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (4,793)
Developer: Channelwill

View demo store

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
Engage customers with ParcelPanel notifications when order status updates.
Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
Hide all Chinese origin details with 1 click, perfect for dropshipping business.
Smart upsell system, shipping protection, powerful analytics, and 24/7 support.

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian

Works with

Shopify Flow
Checkout
Customer accounts
Loox
Klaviyo
Judge.me
PageFly
Gorgias
Yotpo

Pricing

Free

20 orders/month
Access 1500+ carriers
Real-time tracking
Branded tracking page
Smart dashboard
Basic analytics
Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

200 orders/month
Smart upsell
Post-purchase EDD
Custom shipment status
Shipping notifications
Shipping protection
Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

2,000 orders/month
Automatic translation
Pre-purchase EDD
CSV&PDF export
Klaviyo, Gorgias, Yotpo, Zendesk & PayPal integration
API & Webhook

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

25,000 orders/month
Dedicated tracking channel
Custom integrations
Customer success manager
Dedicated onboarding & priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,793)

Overall rating

Counts per rating level

97% of ratings are 5 stars
4.6K
2% of ratings are 4 stars
106
0% of ratings are 3 stars
20
0% of ratings are 2 stars
3
0% of ratings are 1 stars
16

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for enhancing shipping communication, noting its user-friendly interface and easy setup. It integrates seamlessly with Shopify, supports multiple carriers, and offers real-time tracking updates, significantly reducing customer inquiries. The customization options add a professional touch, and the responsive support team is praised for assisting with branding alignment. Merchants appreciate the improved operational efficiency and enhanced customer experience.

November 12, 2024

Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!

Vision Beam

United States

10 months using the app

December 1, 2024

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

FenTes4you

Netherlands

About 2 years using the app

October 9, 2024

Excellent App with Top-Notch Support

The Parcel Panel Order Tracking app is fantastic! It makes tracking orders easy and straightforward for both us and our customers. The interface is user-friendly, and the app integrates seamlessly with our store, keeping our customers informed every step of the way.

A special thanks to Donna from their support team. She provided outstanding help in no time, resolving my issue quickly and efficiently. Her assistance was excellent and made the process smooth and hassle-free.

For anyone looking for a reliable order tracking solution backed by fast, helpful customer service, Parcel Panel Order Tracking is the perfect choice. Five stars, no question!

AURAPRO SAUNA™

Canada

About 1 month using the app