ParcelWILL Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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ParcelWILL (formerly ParcelPanel): reduce WISMOs, build customer loyalty, and drive more sales.
Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7.
- Track your orders & last-mile delivery, sync parcel tracking info to PayPal.
- Engage customers with timely shipping notifications as order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click—perfect for dropshipping merchants.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo
- Judge.me
- PageFly
- Gorgias
- PayPal
- Headless
Categories
Tracking
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart shipment dashboard
- Dropshipping mode
- Basic analytics
- Built for customer accounts
Essential
$11 / month
or $108/year and save 18%
$0.05 per additional quota
- 200 orders/month
- Custom shipment status
- Post-purchase EDD
- AI product recommendations
- Shipping protection
- Shipping notifications
- Discount upsells
- Advanced analytics
7-day free trial
Professional
$59 / month
or $564/year and save 20%
$0.05 per additional quota
- 2,000 orders/month
- Auto-translate tracking details
- CSV & PDF export
- Pre-purchase EDD
- Klaviyo, PayPal & Gorgias integrations
- API & Webhooks
- Remove ParcelWILL branding
- ParcelWILL post-purchase hub
7-day free trial
Enterprise
$479 / month
or $4,548/year and save 21%
$0.05 per additional quota
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Dedicated onboarding manager
- Customer success manager
- Priority support
- And more…
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the post-purchase experience with its reliable order tracking features. They appreciate its smooth Shopify integration, customizable tracking pages, and automated post-delivery communications. The ability to block tracking from specific countries and a generous data retention policy are also noted benefits. Exceptional customer support is frequently highlighted for its responsiveness and effectiveness.
Parcel Panel works really well for tracking orders and keeping customers informed. What impressed me most was their support team - they were super friendly and helped me quickly when I needed assistance. The app does exactly what it promises and the customer service makes it even better. Highly recommend!
Thanks Kath for supporitng immediately on the issue raised on the app. She resolved it immediately with soft spoken skill,,,,,,,,,,,,,,,,,,,,,,,Thanks Kath
Jane took care of me and helped me with my issue. I hadn't been able to receive orders for a long time due to a problem with my website, and therefore, I couldn't use the app. I requested cancellation of my annual payment plan and assistance with a refund. They assisted me with the refund. Thank you Jane you re very kind :)
Support
App support provided by CWILL.
Or visit their support portalResources
Launched
January 25, 2019 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, store analytics, Online Store
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View customers
Browsing behavior or customer data
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Edit products
Products, product listings, inventory, publications of products on sales channels, or collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order details, third-party fulfillment, or shipping information
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Edit marketing
Marketing events
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Edit store analytics
Pixels
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Edit your Online Store
Theme, Online Store page content on a path controlled by the app, or pages on your Online Store
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Edit other data
Locales, locations, or Online Store navigation
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