Parcel Panel Order Tracking

Name: Parcel Panel Order Tracking
Brand: Channelwill
Rating: 5.0 (5001 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (5,001)
Developer: Channelwill

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ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send ... more

Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
Engage customers with ParcelPanel notifications when order status updates.
Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
Hide all Chinese origin details with 1 click, perfect for dropshipping business.
Smart upsell system, shipping protection, powerful analytics, and 24/7 support.

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian

Works with

Checkout
Customer accounts
Shopify Flow
Loox
Klaviyo
Judge.me
PageFly
Gorgias
Yotpo

Pricing

Free

20 orders/month
Access 1,500+ carriers
Real-time sync & tracking
Branded & multilingual tracking page
Smart dashboard
Dropshipping mode
Basic analytics
Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

200 orders/month
AI product recommendations
Post-purchase EDD
Custom shipment status
Shipping notifications
Discount upsell
Shipping protection
Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

2,000 orders/month
Auto-translate tracking details
Pre-purchase EDD
CSV & PDF export
Klaviyo, Gorgias, and Yotpo integrations
Zendesk, PayPal integrations, and more
API & Webhooks
Remove ParcelPanel branding

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

25,000 orders/month
Dedicated tracking channel
Custom integrations
Customer success manager
Dedicated onboarding manager
Dedicated priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (5,001)

Overall rating

Counts per rating level

97% of ratings are 5 stars
4.9K
2% of ratings are 4 stars
112
0% of ratings are 3 stars
19
0% of ratings are 2 stars
3
0% of ratings are 1 stars
16

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.

United Kingdom

Over 4 years using the app

January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support ...

Bébé Paradis

France

2 months using the app

February 24, 2025

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

The Troves

Belgium

5 months using the app