Reviews (38)

Overall rating
4.1
Counts per rating level
  • 66% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 7, 2024

The app has a good range of functions at a fair price/performance ratio.

We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area.

To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution.

But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.

Easetic Cosmetics
Germany
9 months using the app
Identixweb Limited replied August 13, 2024

Thank you for your detailed and honest feedback! We're glad to hear that you're satisfied with the range of functions and pricing of the app. We sincerely apologize for the initial frustrations you experienced with the font and CSS issues.
Your concerns were valid, and we're happy our support team was able to address and resolve them for you and others. Your rating means a lot to us, and we're committed to ensuring that your experience remains positive moving forward.
Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance!

September 9, 2024

This is an amazing app - it is meeting all my requirements for doing wholesale.

JARE CANDLES
United States
16 days using the app
Identixweb Limited replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that the app is meeting all your requirements for wholesale.
If you need any further assistance, feel free to reach out!

July 10, 2024

App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.

Quickbitz
Australia
20 days using the app
Identixweb Limited replied July 17, 2024

Thank you for your feedback! We're glad to hear that you think the app looks good and that our customer service was awesome. We're here to help you every step of the way, so if you have any questions or need further assistance as you continue testing, please don't hesitate to reach out!

July 28, 2024

This is the app.
Great customer service. Super fast, super helpful!!

Brownlee Press
United States
1 day using the app
Identixweb Limited replied August 1, 2024

Thank you for your fantastic review! We're thrilled to hear that you think our app is great and that our customer service team was super fast and helpful.
If you need any further assistance, please don't hesitate to reach out. We appreciate your support!

May 28, 2024

We just downloaded and installed the Wholesale B2B and D2C pricing app for our shopify store. We had some questions on how to achieve a few things. We had a short call with Hemadri who explained things adequately and sorted out our issues quickly. Thanks Hemadri!

lph.yoga
Germany
7 days using the app
Identixweb Limited replied May 31, 2024

Thank you for your review! We're delighted to hear that Hemadri was able to assist you with your questions and resolve your issues quickly.
We're glad you're enjoying the Wholesale B2B and D2C pricing app for your Shopify store. Thanks for choosing our app!

May 1, 2024

The user interface is clean and functional, though it could benefit from some enhancements to make navigation even more intuitive.

Baby Bloom
United States
3 months using the app
Identixweb Limited replied May 31, 2024

Thank you for your valuable feedback! We're glad to hear that you find the user interface clean and functional. Your input is valuable to us as we continue to make improvements.

May 31, 2024

Very good application, and very complete in its operation and easy to use.

HERBACOL
Colombia
2 months using the app
Identixweb Limited replied June 10, 2024

Thank you for your positive feedback! We're thrilled to hear that you find our application very good, complete in its operation, and easy to use.
If you have any questions or need further assistance, feel free to reach out. We're here to help!

June 11, 2024

Free plan is useless.

Ingredients Group
Germany
About 1 hour using the app
Identixweb Limited replied June 12, 2024

Hello there,
➝ Thank you for your feedback. We’re sorry to hear that you found the free plan unsatisfactory.
➝ Could you please provide more details about the issues you encountered?
➝ Our app’s free plan is intended for use by Shopify partner stores with full access to all features. For stores on a paid Shopify plan, we offer a 14-day free trial to explore the app’s capabilities.

March 19, 2024

Great app and does exactly what I needed. Support team is very responsive and helpful!

Fusion Fabrication Lab.
Canada
9 days using the app
Identixweb Limited replied April 29, 2024

We're delighted to hear that our app met your needs perfectly! Thank you for your kind words about our support team's responsiveness and helpfulness. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

June 12, 2024

nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this

bulkifyDE
Germany
About 1 hour using the app
Identixweb Limited replied June 14, 2024

We do not run or are tied up for showing any adds in our app nore on your website. So It can be some related to your browser stored cookies or are populated based on previous searches. But to be sure it's not from our app.

Also, We are happy to review and setup up the app for your store if that was the only concern you had for uninstalling our app.

Here is the meeting link: https://calendly.com/manoj-prajapati/30min