Wholesale Personalized Pricing , 22 reviews

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 6, 2022

I had something special request about my Theme and with their help, after two days my problem was finally solved, thank you again for your professional help, we will continue to use your product, very simple and easy to use for wholesale customer.

Sake Time
United States
Time spent using app: 17 days
Identixweb Private Limited replied July 18, 2022

Thank you so much for your feedback!! We are so grateful for your words...

December 24, 2021

App is working as described! Also the programmer was helpful with his app and generally helpful. Use his app.

karteffective
Greece
Time spent using app: 7 days
Identixweb Private Limited replied December 24, 2021

Thank you so much for your review! The support team is always there to help you with your queries...

October 22, 2021

'' The app is not working properly, there are errors and the support team is not responding, sorry but it is a very bad support team ''

Jersey Print Factory
Turkey
Time spent using app: 9 days
Identixweb Private Limited replied October 22, 2021

→ Hey there! Sorry to hear about this and I am sorry for the inconvenience of the bad experience you had with the app.
→ I checked for the email you sent us and our support agent has replied to it on the same day within 3 hours after receiving your email.
https://prnt.sc/1x470ox
→ So can you please let me know where our support failed to serve you? So please don't blame our support service as my screenshot proof that we replied to you quickly.
→ Please send me your query for the app at the below email address and explain to me the issues you're facing in the app. I'll be there for you!
support@identixweb.com

Edited September 29, 2021

App is perfect for our needs. Which is basically allowing our wholesale buyers to login and get their own pricing we have given them and checkout. App add some initial issues however the team fixed it as quick as they can via online chat.

TopTech Factory
Canada
Time spent using app: 11 months
Identixweb Private Limited replied October 7, 2021

Thank you very much for your valuable review...❤️Support team is always available to help you with your queries🙌🏻

June 3, 2021

I used this app to create an incentive for people to create a user on the shop I created. Works as it should, and the customer support is fabulous! Took not even a minute to get a response and the customer support representative was very helpful and took the time to take my issue seriously. Do recommend.

Fiskeruta
Norway
Time spent using app: 6 days
Identixweb Private Limited replied June 5, 2021

Thank you very much for your valuable review......❤️Support team is always available to help you with your queries!!!!!!!!!🙌🏻🙌🏻😋

May 17, 2021

I installed this app and my website lost the originals styles and functions, now we cannot add product to the cart, the product pages fail, to many things are not working! Please help!!

BORN | Baby & Kids Concept Store
Chile
Time spent using app: 42 minutes
Identixweb Private Limited replied May 17, 2021

Hey - there! Sorry to hear about that and I apologize for the inconvenience in the app. 🙏🏻🙏🏻
Let us give a chance to correct the masses from the website which happens because of our app. Please email your query to us using the below email address so we can take a look and resolve the issues:
support@identixweb.com

May 13, 2021

Great!! This app is very good. Also, their support is even better. I sincerely want this app to be used on many websites.

Missha. ABLE CNC US Inc
United States
Time spent using app: 29 days
Identixweb Private Limited replied May 13, 2021

Hey Eric!!!.... Thank you very much for the review my friend!!! 🙌🏻😊😊 And for your kind words.....🙏🏻

May 13, 2021

Good application for wholesaler and good service! Thank you!
I had a problem with the app but the agent helped me find the solution to this problem!

Distribution 3 Amigos
Canada
Time spent using app: About 1 month
Identixweb Private Limited replied May 13, 2021

Yeyy! Support team is always there to help you... ❤️ Thank you so much for your valuable feedback!! 🙌🏻😊

May 12, 2021

URGENT! NEVER download this app, it will mess up your whole store. And the support is not present in order to help out. Their number isn't even functional. I highly recommend never use this app! All the product photos of your store will disappear.

CARBO Electric Bike
Canada
Time spent using app: 19 minutes
Identixweb Private Limited replied May 12, 2021

Hi there, I hope you are well and safe!
Sorry to hear about that and I apologize for the inconvenience you had with the app. 🙏🏻🙏🏻
- There are the codes that need to be added in your theme to functioning this app correctly but if the codes are not inserted there is no effect the app will cause on the website.
- If you are not much familiar with the coding, please let our support know about that and they will be available to help you immediately.

April 27, 2021

I found this a really useful app for simple wholesale pricing. Easy and quick to set-up as I don't have a lot of products. Well-priced. Very good customer service when I have had questions or issues.

Let's Talk Hydration
New Zealand
Time spent using app: About 1 month
Identixweb Private Limited replied April 27, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.