Wholesale Personalized Pricing | Reviews
by IdentixwebWholesale, Tiered pricing, discount on bulk purchase offers
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
Jersey Print Factory
'' The app is not working properly, there are errors and the support team is not responding, sorry but it is a very bad support team ''
Developer reply
→ Hey there! Sorry to hear about this and I am sorry for the inconvenience of the bad experience you had with the app.
→ I checked for the email you sent us and our support agent has replied to it on the same day within 3 hours after receiving your email.
https://prnt.sc/1x470ox
→ So can you please let me know where our support failed to serve you? So please don't blame our support service as my screenshot proof that we replied to you quickly.
→ Please send me your query for the app at the below email address and explain to me the issues you're facing in the app. I'll be there for you!
support@identixweb.com
TopTech Factory
App is perfect for our needs. Which is basically allowing our wholesale buyers to login and get their own pricing we have given them and checkout. App add some initial issues however the team fixed it as quick as they can via online chat.
Developer reply
Thank you very much for your valuable review...❤️Support team is always available to help you with your queries🙌🏻
Fiskeruta
I used this app to create an incentive for people to create a user on the shop I created. Works as it should, and the customer support is fabulous! Took not even a minute to get a response and the customer support representative was very helpful and took the time to take my issue seriously. Do recommend.
Developer reply
Thank you very much for your valuable review......❤️Support team is always available to help you with your queries!!!!!!!!!🙌🏻🙌🏻😋
BORN | Baby & Kids Concept Store
I installed this app and my website lost the originals styles and functions, now we cannot add product to the cart, the product pages fail, to many things are not working! Please help!!
Developer reply
Hey - there! Sorry to hear about that and I apologize for the inconvenience in the app. 🙏🏻🙏🏻
Let us give a chance to correct the masses from the website which happens because of our app. Please email your query to us using the below email address so we can take a look and resolve the issues:
support@identixweb.com
Missha. ABLE CNC US Inc
Great!! This app is very good. Also, their support is even better. I sincerely want this app to be used on many websites.
Developer reply
Hey Eric!!!.... Thank you very much for the review my friend!!! 🙌🏻😊😊 And for your kind words.....🙏🏻
Distribution 3 Amigos
Good application for wholesaler and good service! Thank you!
I had a problem with the app but the agent helped me find the solution to this problem!
Developer reply
Yeyy! Support team is always there to help you... ❤️ Thank you so much for your valuable feedback!! 🙌🏻😊
CARBO Electric Bike
URGENT! NEVER download this app, it will mess up your whole store. And the support is not present in order to help out. Their number isn't even functional. I highly recommend never use this app! All the product photos of your store will disappear.
Developer reply
Hi there, I hope you are well and safe!
Sorry to hear about that and I apologize for the inconvenience you had with the app. 🙏🏻🙏🏻
- There are the codes that need to be added in your theme to functioning this app correctly but if the codes are not inserted there is no effect the app will cause on the website.
- If you are not much familiar with the coding, please let our support know about that and they will be available to help you immediately.
Let's Talk Hydration
I found this a really useful app for simple wholesale pricing. Easy and quick to set-up as I don't have a lot of products. Well-priced. Very good customer service when I have had questions or issues.
Developer reply
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Raynor Hygiene
Great customer support! Very helpful in trying to resolve my annoying integration issue with a custom theme.
Developer reply
Thank you very much for your valuable feedback! It's our pleasure to help you with your queries!
SOP International
i love the functionality of this app. works best if your a whole sale customer. the improvements i would suggest is allowing tier prices to be updated using cvs file. overall love it and The concept is simple. Customer service was responsive and helpful.
Developer reply
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.