Wholesale Hero B2B Pricing

Wholesale Hero B2B Pricing

Reviews (38)

Overall rating
4.1
Counts per rating level
  • 66% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 11, 2019

Well working app as expected for me. I had to give special discount to my customers so they will buy more and this app does same. Thank you for making this app. The support team is very quick in response while chatting with them on any concern.

Mod Fuel Wholesale
United States
About 2 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

May 13, 2021

Good application for wholesaler and good service! Thank you!
I had a problem with the app but the agent helped me find the solution to this problem!

Distribution 3 Amigos
Canada
About 1 month using the app
Identixweb Limited replied May 13, 2021

Yeyy! Support team is always there to help you... ❤️ Thank you so much for your valuable feedback!! 🙌🏻😊

May 13, 2021

Great!! This app is very good. Also, their support is even better. I sincerely want this app to be used on many websites.

Missha. ABLE CNC US Inc
United States
29 days using the app
Identixweb Limited replied May 13, 2021

Hey Eric!!!.... Thank you very much for the review my friend!!! 🙌🏻😊😊 And for your kind words.....🙏🏻

April 21, 2021

Great customer support! Very helpful in trying to resolve my annoying integration issue with a custom theme.

Raynor Hygiene
United Kingdom
19 days using the app
Identixweb Limited replied April 22, 2021

Thank you very much for your valuable feedback! It's our pleasure to help you with your queries!

November 26, 2019

This app allows me to give a special discount for my special customers which I liked most in this app. Also, I am able to show tier price to all customers as well.

near me shopping store
India
18 days using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 6, 2022

I had something special request about my Theme and with their help, after two days my problem was finally solved, thank you again for your professional help, we will continue to use your product, very simple and easy to use for wholesale customer.

Sake Time
United States
17 days using the app
Identixweb Limited replied July 18, 2022

Thank you so much for your feedback!! We are so grateful for your words...

Edited April 3, 2019

Very good application that works well. The support team responds quickly and is very welcoming. I recommend !

shopline-test
France
14 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

February 12, 2021

So far support has been great! Cant wait to try the app once they install the code for me. Chat replies super fast!

IMEI GURUS LLC
United States
13 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Edited November 2, 2020

i am using this app, it is working well but do not support floating cart ,guys on support are also good,they also response from whatsapp

asseenonyt.com.np
Nepal
2 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Edited January 24, 2024

24/01/2024. This app has been a rollercoaster of ups and downs.

When I first downloaded the app in Autumn 2023, it did not work for an extended period of time whilst I was paying for it. Customer service was initially poor until my complaint got through to Hemadri, who has been excellent throughout. Hemadri has been responsive, kind and quick to try and get the issues resolved.

However, there are a lot of issues. I have lost count the number of times the app has not worked. I need custom pricing for each of my customers for the same product. This custom pricing often fails to apply once the customer gets through to checkout.

I had an issue last week which was initially said to be working fine before it was resolved and then this week, I had the same checkout issues but on mobile IOS, which caused further issues. The app is unfortunately not reliable at this point of time and I would not rely on the product if you will be having large numbers of customer orders.

Although, I do believe the app will eventually be reliable, they do attend to the issues and make an effort to resolve them, despite there being endless issues. For the time being, I will continue to use this app in hopes that it will function better as the customer service from Hemadri has been fantastic. When the app works it is a great addition to the website and really does help with businesses in the B2B market.

The Trent Cheese Company
United Kingdom
4 months using the app
Identixweb Limited replied December 28, 2023

Thank you for updating to 5 stars!
We're glad Hemadri and our team could resolve all app issues promptly. Your reimbursement and assurance of quick resolution for any future issues mean a lot.
We appreciate your trust!