Reviews (237)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust features including email list building, cross-selling, and upselling, along with advanced options like geolocation customization and A/B testing. They appreciate the intuitive drag-and-drop interface, seamless integration with marketing tools, and responsive customer support. Many report significant boosts in conversion rates and average order values, attributing these improvements to effective popups and widgets.

October 10, 2019

Exit intent popup works perfect, it helped us to drastically reduce cart abandonment rate. thank you!

BotasMexicanas
United States
About 1 year using the app
Personizely replied June 7, 2021

Hello,

Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results.
Hope you have a delightful day!

Personizely Team

January 20, 2021

Really recommend the app. Tried for the cross selling and upselling on my store and they are really effective, the popup settings are really good too. Fast customer support. Well done.

Elegant Plume
United States
About 1 year using the app
Personizely replied April 29, 2021

Hello,
Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day!
Personizely Team

January 15, 2021

It was easy enough to setup, really like the functionality although have not tried everything yet. Thanks!

Palma Jewels
Italy
About 1 year using the app
Personizely replied June 14, 2021

Hello,

Thank you so much for leaving your feedback and also such a generous rating.
We are always happy to help if you need it so never hesitate to drop us a line!

Personizely Team

July 2, 2020

Really good! Online support is quick and helpful! It really meets my demand when I want to design popup.

ZHIYUN Store
Hong Kong SAR
About 1 year using the app
Personizely replied June 11, 2021

Hello,

Thank you for your generous feedback! We hope that your experience will only get better with time, and we are always happy to help with any questions.
Hope you have a wonderful day,
Personizely Team

April 20, 2020

OK. I have SO many good things to say about this App!
1) GEOLOCATION: We installed Personizely because is one of the few Apps that allows us to create pop-ups for different geolocations. Since we can not offer a country-wide free shipping offer (based on minimum order value), this App allows to create a different message that will show depending on were the user is located.
2) CUSTOMER SERVICE: I'm not sure how Sergiu still talks to me, the amount of questions and requests I have sent his way and he ALWAYS responds promptly and with perfect resolution to my question//issue.
3) CUSTOMIZATION: Personizely got additional features (like geolocation based on postal code!) for our site. When country and city is not narrow enough, we now can add messages via pop-ups and banners to specific customers based on their postal code location.
4) EASY TO USE: It takes a few hours/days to get around and feel comfortable with this App. Super easy to install and intuitive to develop.
If you need to laser target your messages for visitors based on their location. THIS IS THE APP FOR YOU.

Party Things Canada
Canada
About 1 year using the app
Personizely replied April 21, 2020

Thanks a lot for your flattering feedback. This only motivates us to get better!

November 30, 2022

The app interface is super easy to use, and the chat tech support is responsive with immediate solutions.

fikxskincare
United States
About 1 year using the app
October 31, 2020

Great app, still getting used to it. Extremely easy to build widgets. I have tried other cross sale apps, this one is by far the best. Support is excellent.

Catch Dublin
Ireland
About 1 year using the app
Personizely replied April 29, 2021

Hello,
Thank you so much for your feedback, we really appreciate you taking the time to share it with us. We hope that we continue to meet your expectations in the future.
Personizely Team

April 16, 2019

The great app really helps improve sales encourage adding to cart and is as good for the vendor as for the customers to see items they may have missed

Ethnik Kulture
United States
12 months using the app
Personizely replied May 6, 2021

Hello,
Thank you so much for your generous rating. We hope that your experience with Personizely continues to meet your expectations, and please never hesitate to let us know how we can improve your experience.
Personizely Team

July 4, 2019

One of the essential apps for anyone on Shopify. Use this app to grow your email list and boost your sales! Recommend to anyone!

featherandluster
Australia
12 months using the app
Personizely replied June 18, 2021

Hello,

Thank you for such a great review! We are thrilled that you decided to try out Personizely and we’re happy to hear that it helps you grow your store! We hope that it will only get better in the future, and we are always here to help.

Hope you have a great day!
Personizely Team

April 19, 2022

I am using Personizely for six months now I and I consider it absolutely worth it. It is not the cheapest option but it fills every need that I can think of. Here are some things that make this app unique:
- you can add multiple forms in multiple ways (pop up, bars, embed) and in each one of theme you can add multiple options (like buttons, subscribe forms, countdown timers, free shipping progress calculator - amazing, right?)
- you can choose triggers, places where they will show up, include or exclude geographic locations
- you can immediately apply a discount code when people subscribe so they will make the purchase right away without getting lost trying to find the code - it adds the subscribers to your email marketing provider and create a new segment so you can run a full workflow for each subcription site And this is only for list building. They have a lot of other options (like cross selling and so) that I didn't even try yet but that I believe that add a lot to the app. Oh and the support time is 5 stars. I highly recommend this app.

caraoucoroa.pt
Portugal
12 months using the app