Reviews (663)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to easily create complex forms, enhancing customer interactions and streamlining data collection. It features user-friendly tools like drag-and-drop functionality and customizable templates for various form types. The seamless Shopify integration and responsive customer support are particularly appreciated, along with its affordability, including a robust free version and reasonably priced upgrades for advanced features.

October 19, 2022

I'm using this to build a custom project contact form, so far so good! However there doesn't seem to be a way to change the look of the social media icons.

MUKA
Canada
Over 1 year using the app
pifyapp replied October 20, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service.

We can help to custom the social media icons for your form, please contact our support.

If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

September 27, 2023

The best form builder app I have found, and I have tried many. It is easy to use and the forms look great. The support is great as well.

My Store
United States
27 days using the app
pifyapp replied September 29, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

April 26, 2022

Great app and above all, great support, quick and reliable for all potential issues. Love it, thanks!

Verse
United States
26 days using the app
pifyapp replied April 26, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

February 12, 2024

Ottima applicazione, fa il suo lavoro

Witty Power
Italy
About 19 hours using the app
pifyapp replied February 20, 2024

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 16, 2022

App does exactly I need and customer service was excellent in helping me customize and answer questions. Very prompt and quick!

Emily Hsu Designs
United States
26 days using the app
pifyapp replied November 16, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

March 21, 2021

Nice app easy to use and navigate. Highly recommended app.... Kudos to the app creator. Trying different form builder before but this application works best

GlammedNaturallyOil
United States
25 days using the app
pifyapp replied March 21, 2021

Thanks so much for the super words! We really appreciate the review and are so glad to hear you're loving the app. We'll redouble our efforts.

Good selling for you! Thank you!

Edited February 3, 2024

2/3/24: I will be looking for another email app. Recently, I'd noticed on the emails I receive (when someone fills out one of the contact forms I have up, there is an 'unsubscribe' link at the bottom of the email with no explanation about what you are unsubscribing from. They get a confirmation of their email as well, so they are seeing this unsubscribe as am I when I get the emails delivered to my email program. There's no telling how many may have hit 'unsubscribe' thinking I had added them to a mailing list when I haven't. BIG negative when I am paying monthly for this email app.

Excellent customer service! Responds quickly to messages and helped me with an issue. I also like that they don't spam you with miscellaneous stuff in emails. This email app was just what I was looking for.

5/15/23: Updating my review because EVERY time I go to my list of contact forms, it prompts me to leave a review when I have already done so. VERY annoying when I am paying for this app already.

6/11/23: Updating my review since the popup finally stopped every time I would access my Pify Form dashboard.

Fanta Productions
United States
Almost 2 years using the app
pifyapp replied November 14, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

June 19, 2023

Reply is very timely, customer service is very good, the function of the form is very powerful, the price is more affordable! Highly recommended!

Kemimoto
Hong Kong SAR
24 days using the app
pifyapp replied June 19, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 7, 2022

Love this app so much. I used it for my store and it works just fine. Customer service is awesome!!

Purple Ocean
United States
23 days using the app
pifyapp replied November 7, 2022

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We Hope your store gets more and more sales.

All the best!

November 15, 2020

So far so good. Easy to use in comparison to so many of the other apps I have used. Easy to make forms and get customers to upload

Marvellous Neon
United Kingdom
23 days using the app