PointsKit: Rewards & Referrals , 57 reviews
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I give 5 stars without hesitation, I have the certain person complaining about the customer service, between us it is a free application, very well done, complete and very stable, good work, thank you for your help in the development of the small business customers
Hi,This app is good and helpfull. Just want to know is this one really free of cost or there are any hidden charges or subscription charges will add?
Hi
Thanks for the review. The app is absolutely free. There are no charges or subscription fees now or in future.
I found that it was easy to set up and use. Now to see if it works and attracts customers to the website.
I have not had a chance to see if it's working. I don't have enough data for me to make that type of determination about this particular situation.
Hi
Thanks for the review. If we may ask, is there any particular reason for the low rating ? If there is anything we can do to assist you with regards to the app, please do let us know
Warm regards
Anuj Tenani
CTO PointsKit
A very helpful application for my shop and marketing. i really enjoy using this application. Thank you so much for this.
customer service not available. I was able to reach out on FB messenger who told me to contact them via a different email, I sent the email with my problem and never received a response.
also the discount code that is created for completing a task does not work in the cart.
also when you select share facebook or instagram task etc... when you are taken away from the awards app to facebook you dont actually have to like or share and points are still awarded, actually I received an email telling me I had earned the points before I even logged into my facebook to like and share.
Hi
Thanks for the review. Apologies for missed email. With regards to your queries
For the discount codes issue, are you using any custom checkout system or the standard Shopify checkout ?
For the fb share/like rewards points, not sure if you are aware, but this technique is standard for every loyalty app. There is no way to actually detect if a person has liked or shared the content on Facebook. Facebook does not allow such detection to combat the issue of incentivised likes/shares
Hope this helps. Looking forward to help you in resolving the discount codes issue. You can contact me personally at admin@goaffpro.com
This app has a lot of features that you can't believe is free. And above all, it is light app.
But I don't understand why they don't care about this app. I am willing to use this app even if it adds a few more features(Differential additional discount by tier, panel in page) and then switches to a paid plan.