Reviews (120)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to integrate data from multiple sources into one dashboard, simplifying data management and analysis across various channels. They appreciate the customization options that allow them to tailor metrics and reports to their specific needs, and the user-friendly interface that accommodates all technical levels. The responsive support team is noted for providing personalized assistance, enhancing the user experience. Key features like automation of data collection and reporting save time and effort, while ongoing updates reflect user feedback and adapt to changing business needs. Merchants credit the app with significantly improving their marketing strategies, financial reporting, and overall business operations through comprehensive analytics and actionable data.

April 14, 2022

We use this App daily for our reporting and campaign optimization. Very good app with a lot of features and perfect support.

COEUR DE LION
Germany
23 days using the app
June 1, 2023

Polar Analytics is amazing! The app is intuitive and powerful. Now we spend more time tracking trends and improving campaigns instead of compiling data! The support is world class and we are thrilled to have Polar in our portfolio of marketing tools!

Andover Audio
United States
23 days using the app
January 11, 2023

Great support, very helpful app, easy integration. The perfect tool to have all data at one place. Until now after approx 1month of using it i can highly recommend it.

BARBOZA
Germany
22 days using the app
January 13, 2022

Highly recommend Polar Analytics to anyone who truly wants to drive performance from their eCommerce stores. The team are very helpful and responsive to further enhance the platform.

Designer Chandelier Australia
Australia
21 days using the app
March 28, 2022

Amazing fully custimizable dashboard for every KPI. The customer service is also great, they help you with every problem you have!

Belleza
Netherlands
19 days using the app
February 21, 2022

We've looked for the right marketing analytics data visualization platform for 2+ years, and Polar Analytics has been the best by far. They come pre-loaded with key marketing metrics (CAC, ROAS, Spend) that we're looking for, and have easily customizable dashboards for different looks we want to create. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Homefield
United States
18 days using the app
January 27, 2022

I use this daily in my analytics. This beats Lifetimely, Google Data Studio and any other software I tried. Highly recommended.

13 Seeds
Australia
14 days using the app
October 12, 2023

Game changer! The ability to report and analyze anything your heart desires is amazing. Super flexible platform, and incredible support

Robert W. Stolz
United States
13 days using the app
May 7, 2023

The "Free to install, $0.1 per monthly tracked order" plan above only applies to over 10,000 orders a month - this isn't written on the Shopify app page, only on their website.

I spent half an hour setting the integrations up before realising this; it would have saved me wasting the time if it was clearer.

Giving them five stars though as it's not really about the product.

FatWheelScoot
United Kingdom
About 2 hours using the app
May 12, 2023

Was about to install the app, but the app asks me to verify email adress based on an email i never recieve. Now I have unstalled the app. Doesnt seem very professional.

Skechers.dk
Denmark
9 minutes using the app
Polar Analytics replied May 16, 2023

David here, CEO of Polar. I'm very sorry to hear your first 10 minutes experience at Polar wasn’t stellar.

The sign-up error you encountered was because the verification email bounced - which explains why you didn’t receive the confirmation code.

We tried contacting you multiple times via Email and on Linkedin to resolve this but unfortunately, never heard back from you. We have created a new account for you that's already verified and invited you to it, so you can start your free trial of the app.

I value your feedback and frustration as it seems to be an important topic for you, and I really hope we can get you back on the right track. The whole Polar team would love to support Skechers in your data journey.

All the best,
David
Co-founder & CEO of Polar Analytics