Reviews (122)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and strategic decision-making. They praise its user-friendly interface, robust customization options, and seamless integration with multiple data sources. The app is noted for its reliable performance and the exceptional, responsive support team. Continuous updates based on merchant feedback enhance its utility in analyzing customer behavior and marketing effectiveness.

May 7, 2023

The "Free to install, $0.1 per monthly tracked order" plan above only applies to over 10,000 orders a month - this isn't written on the Shopify app page, only on their website.

I spent half an hour setting the integrations up before realising this; it would have saved me wasting the time if it was clearer.

Giving them five stars though as it's not really about the product.

FatWheelScoot
United Kingdom
About 2 hours using the app
May 12, 2023

Was about to install the app, but the app asks me to verify email adress based on an email i never recieve. Now I have unstalled the app. Doesnt seem very professional.

Skechers.dk
Denmark
9 minutes using the app
Polar Analytics replied May 16, 2023

David here, CEO of Polar. I'm very sorry to hear your first 10 minutes experience at Polar wasn’t stellar.

The sign-up error you encountered was because the verification email bounced - which explains why you didn’t receive the confirmation code.

We tried contacting you multiple times via Email and on Linkedin to resolve this but unfortunately, never heard back from you. We have created a new account for you that's already verified and invited you to it, so you can start your free trial of the app.

I value your feedback and frustration as it seems to be an important topic for you, and I really hope we can get you back on the right track. The whole Polar team would love to support Skechers in your data journey.

All the best,
David
Co-founder & CEO of Polar Analytics