Reviews (78)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 17, 2024

Good overall product quality

Park Service Apparel
United States
28 days using the app
August 29, 2022

This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, ...

Nev Custom Wear
United Kingdom
Over 2 years using the app
popcustoms replied August 30, 2022

Hi!

Thank you for sharing your positive experience with Popcustoms. We are constantly working on developing the 3D Customize Maker and adding more products to our catalog, ...

August 16, 2022

This app has been exactly what I needed for my business. This links all my dropshipping products and has made it possible for me to create multiple businesses without carrying any inventory. Their dashboard keeps everything easy to read and to track all orders when placed and once they are produced!

CustomBlackBelt
United States
Almost 2 years using the app
popcustoms replied September 1, 2022

Thank you for your review. We're glad to hear that you are satisfied with our products and shipping. We will definitely try our best to do better, please stay tuned with us!

Edited August 2, 2023

UPDATE: I installed this app several months ago but I didn't really have time to create anything with it until recently. They have so many amazing products and I was so excited, but then I saw the shipping costs... the shipping costs are RIDICULOUS! Almost $20 to ship a pair of shoes! I cannot charge my customers that much money for shipping. There is no excuse for this. I dropship with ...

The Knickknack Shack by Darthside LLC
United States
Over 1 year using the app
popcustoms replied May 31, 2023

Dear,
Thank you so much for your kind words about PopCustoms! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing ...

July 31, 2023

couldn't rate POPCUSTOMS higher. very simple website to navigate and amazing customer service. such fast reply's and very helpful

Goldie&co
New Zealand
Over 1 year using the app
December 25, 2022

My customer and I placed our first order few weeks ago and just received our items recently before Christmas. We was so happy and surprised about our products. The shoes fit perfectly and was on-point; however, the customers hoodies were too small. They order an size 2XL; however they couldn't fit them. It fit like a Large. They was very happy about the quality's even though the material didn't ...

ClasswithSassDesignsLLC
United States
Over 1 year using the app
popcustoms replied January 4, 2023

Dear ,

Thanks for your real review with experiences . Popcustoms do the sizes from investigation and customers needs including the US /Japan's sizes , then we will refer to ...

May 9, 2023

User friendly, and reliable services. Allows me to create products for my store and know they will be high quality products shipped out.

BoujeeBae, LLC
United States
Over 1 year using the app
popcustoms replied May 9, 2023

Hello Brittney &Boujee Bae, LLC,

We really appreciate you taking the time to leave us a nice review. These are the stories that keep us so motivated to continue doing what we ...

Edited July 9, 2024

担当者も親切で色々なアイテムが作れる素晴らしいサービスだと思いますが、それはPODサービスとしてきちんと機能してこそ言えること。
前回注文したものと同じものが届かない、イメージ通りに仕上がらない(プレビューと納品物の間にずれがある)、梱包が雑…という不安定なサービスのため、お客様への直送はおすすめしません。
必ず手元でチェックしてからお客様へお届けするようにした方が良いです。
また、思うものが上がって来ず、調整に時間がかかるので、年間計画としてこの時期にこれを作ろう…と考えていると大きな機会損失を生みます。
やり取りにも手間がかかり大変なので、あまりあてにできないというのが正直なところです。
***
利用するのは今回で2回めでしたが、なかなか思い通りのものが仕上がって来ないことにいら立ちと疲れを覚えました。
具体的には…
1回目で発生した問題は、折り畳み傘の袋やベルトのデザインが反映され ...

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
About 1 year using the app
April 19, 2024

Definitely pleased with the print quality and product range. The support staff is also proactive.

Nichellaverse
United States
About 1 year using the app
December 13, 2023

I've ordered a few things and the products have come out vibrant and well-crafted. The communication between me and customer service has been the best, which was a major concern of mine. I am very happy with my choice of going with POPCUSTOMS.

Saucy Unlimited
United States
About 1 year using the app
popcustoms replied February 2, 2024

Hi,

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.

POPCustoms Team
Business@popcustoms.com