Reviews (285)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting email captures and conversions through its versatile popup features, which enhance customer engagement and sales effectively. Key features include customizable timing, Mailchimp integration, and various popup types like exit-intent and timed delay. It's noted for its user-friendly interface, easy setup, and customization options that allow seamless branding integration. The app's design is clean and professional, complementing existing website aesthetics. Merchants also appreciate the responsive and effective customer support. The free version offers a generous number of pop-ups and essential features, described as stable, reliable, and aesthetically pleasing without being intrusive.

August 30, 2016

Easy to setup and customise, looks great too.

Red Route Riders
United Kingdom
Over 2 years using the app
September 11, 2023

They were very quick to reply to my questions and everything was clear.

HTR Store France
Canada
Over 2 years using the app
June 8, 2018

Easy to use. I like the template options especially using the pop up along the bottom of screen.

Clover Lane Crates
Canada
Over 2 years using the app
March 8, 2018

I've just created my first pop up and it was super fast and easy! It's a really good tool to create incentives for potential customers once they reach the online store!

Finnlys
Hong Kong SAR
Over 2 years using the app
August 24, 2016

I love this app! It's easy to use, and has very clean looking choices for popups. It gives our page a kind and welcoming feel. :)

Avmaui
United States
Over 2 years using the app
May 18, 2017

Great and easy app that accomplishes what we were trying to achieve. It's pretty flexible and their customer service was extremely helpful when we were trying to fix an issue.

Breda Watch
United States
Over 2 years using the app
March 29, 2018

perfect..... just what i needed and easy to use.

Tin Of Gin
United Kingdom
Over 2 years using the app
April 13, 2018

Very easy and intuitive to use - nice features

Lisa Corbo
Canada
Over 2 years using the app
Edited September 7, 2017

EDIT: I have changed my review from 2 to 5 stars, thanks to Emily and her diligence in tracking down the bug I was experiencing, which in the end had nothing to do with the app but a glitched Mailchimp list I had it connected to.

I choose Pixelpop because it was made by the same people who created the theme I am using for my shop. The best looking popup app on the market, it was quick and easy to setup. My only suggestion would be to add an option to turn off popup for people who have already signed up. If you are looking for an attractive, simple no fuss popup to capture emails on your shop - this is it.

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I wasn't able to get this to work on my site. I had a few friends signup to test my Mailchimp automation process but they never got a confirmation email nor were they added to my Mailchimp list. Support was OK but extremely slow, there was
a lot of back and forth for 3 days.

I have an launch event tomorrow and need a working solution. While this looks good and matches my website, it just doesnt work.

Unye Design
United States
Over 2 years using the app
November 15, 2016

Love the team at Pixelpop! They are so friendly and helpful when it comes to any questions. The app is super easy to set up and really user friendly. I wanted a simplistic app that created a pop up email collector on my store front. They have amazing themes to pick from which make customisation easy. 100% recommend them to anyone wanting a straight forward program.

Saltswim
New Zealand
Over 2 years using the app