Reviews (285)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting email captures and conversions through its versatile popup features, which enhance customer engagement and sales effectively. Key features include customizable timing, Mailchimp integration, and various popup types like exit-intent and timed delay. It's noted for its user-friendly interface, easy setup, and customization options that allow seamless branding integration. The app's design is clean and professional, complementing existing website aesthetics. Merchants also appreciate the responsive and effective customer support. The free version offers a generous number of pop-ups and essential features, described as stable, reliable, and aesthetically pleasing without being intrusive.

July 21, 2017

Of all the pop-up apps out there, Pixelpop offers the most aesthetically pleasing templates and has some nice capabilities. It seamlessly integrated with our website and with Mailchimp and has a user-friendly pop-up design process.

Right now geo-targeted popups are only available a country level; we'd love it if pop-ups could be targeted at a state or regional level. Also at this time there is no functionality to limit the number of pop-ups per session/user, which means that a user can receive multiple pop-ups during their session or even on every page they visit. For an app that offers tiered-pricing based on number of pop-ups shown, I would hope they don't count multiple pop-ups for the same user as more than 1 single pop-up since you can't change that. Otherwise, this app does what we need and we look forward to updates and developments!

Lekker Home
United States
11 months using the app
November 4, 2016

I find that the button/link to click to bring the customer to the page in the popup is very slow to "work", and sometimes the link does not work at all. When it works, it is good, but having it work sporadically is not good. customers think there is a bug in the website making it untrustworthy

Testing Boston Spice
United States
8 months using the app
March 25, 2017

Nice pop-up app with many features and possibilities. I personally like the styles and designs of their pop-ups. However, the app has many defaults. Every time someone from the company goes to edit something on the store the popup appears, the customers can get it many times a day even if they're not interested in it. This may require you to upgrade and cost you more money than required...

Socco Designs
Canada
6 months using the app
July 7, 2017

Guess I'll wait till they figure out how they tally up the page views. From the looks of a lot of reviews this has to be changed. Might be back though.

Cool Invent
United States
5 months using the app
October 25, 2016

Easy to use very functional. Needs more options for display. Should give hints on what to do to get more emails.

Gabeburgett
United States
3 months using the app
January 14, 2018

Well i really like the ease of use. I have had it installed for 2 days now and it hasn't made a bit of difference. still no one signing up. i have had 47 visits so far today and no sign-ups and no sales either. Beginning to wonder if the facebook ads are a scam and maybe sending robotic hits to my site so that im paying for adds that don't reach actual people . i may give up this online store if i don't get any business soon. But i'm not a quitter so i might ride it out for a little while longer.

Smackltd
Canada
9 days using the app
July 3, 2017

This app is really nice and I like the flyer option. However, it's way too expensive for just popups. In 5 days, I ran out of the 10,000 impressions for 1 subscription popup! I uninstall the app and will surely install it again as soon as they adjust their billing.

Runit365
Canada
4 days using the app
June 16, 2017

It's an OK app but far too expensive when a free version is available elsewhere that has more options than this has on a paid for option.

Whtshirtmakers Com
United Kingdom
About 16 hours using the app