Reviews (285)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting email captures and conversions through its versatile popup features, which enhance customer engagement and sales effectively. Key features include customizable timing, Mailchimp integration, and various popup types like exit-intent and timed delay. It's noted for its user-friendly interface, easy setup, and customization options that allow seamless branding integration. The app's design is clean and professional, complementing existing website aesthetics. Merchants also appreciate the responsive and effective customer support. The free version offers a generous number of pop-ups and essential features, described as stable, reliable, and aesthetically pleasing without being intrusive.

December 18, 2018

As a small online business I found this to be a great tool however, the number of views for my shop is very small. 10 days before the holidays without notice my pop up was paused because I reached the minimum of 500 views and in order to resume during the busiest time of year it was necessary for my to upgrade to 10,000 views at a cost. My shop is so small I won't even hit 1000 views. Unfortunately I am no longer using this app and have found an alternative.

puck and abby
United States
Over 1 year using the app
May 13, 2019

Good looking popups but the targeteing options really lack. I was looking to target organic visitors (URLs that do not have a utm_source tag) exclusively, but you can only target specific utm_source values with this app, which is the exact opposite of what I am trying to do.

Abella Eyewear
Canada
5 days using the app
May 9, 2019

Can't tell if it's a good app or not. Has a lot of good feedback. I sent three support emails to Emily, just a single support question, after three days no answer. This was the question - " I created a popup that should come up when a customer logs into my site - http://www.GemSpecials.com - I don't see anything happening. BTW - The templates for the popups are pretty simple." Pretty basic question, I deleted the app.

Sorry ..

GemSpecials.com
United States
About 20 hours using the app
Orbit replied May 9, 2019

Hi Bernard, it looks like we've sent you a few messages that have gone unanswered. Please check your junk folder, it's possible they ended up in there. If you still can't find our messages, let us know by emailing support@pixelunion.net and we'll help you out right away.