Reviews (203)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing shipping efficiency, especially internationally. They praise its customizable label options and cost-effectiveness, noting significant time savings and improved business operations. The support team is highlighted for their responsiveness and 24/7 availability, quickly resolving issues and aiding in urgent situations.

May 30, 2017

Good when it works we get so many errors and have to pay more and ship using another program

Hawkinsfootwear
United States
4 months using the app
Edited April 27, 2023

The help desk did not really help me you get what I wanted. Initially I thought that it had but I was sent to a USA link when I'm in UK.

be.loved fashion & beauty
United Kingdom
About 2 hours using the app
AfterShip replied June 8, 2023

I am sorry for the inconvenience. Your feedback has been registered. Please note that we will be contacting you via email shortly.

Please note that AfterShip is an organization that provides support globally regardless of country. Hence the URL shared with you is a .com domain for everyone. Also, our support centers are also available worldwide. Furthermore, a . UK domain is required when the business is primarily located in the UK.

Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com