Reviews (203)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient shipping process, particularly praising its easy label creation and seamless Shopify integration. They appreciate the user-friendly interface, diverse carrier connections, and effective handling of returns, enhancing e-commerce logistics. The reliable app performance and responsive, 24/7 customer support are also frequently commended, making it a favored choice for businesses focused on shipping and logistics.

May 22, 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
Hong Kong SAR
Almost 3 years using the app
AfterShip replied May 23, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 12, 2024

.

DREWM
Portugal
3 minutes using the app
AfterShip replied November 13, 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 1, 2021

Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out

The Bee Family Shop
Spain
6 months using the app
AfterShip replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Neelima Aggarwal
Team Postmen

March 5, 2021

Interface could be more user friendly but their support team is super helpful! As a Canadian company, we finally have the opportunity to offer US return labels with Postmen and AfterShip Returns Center.

Bather
Canada
5 months using the app
AfterShip replied March 19, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us.
We are really eager to know how we can make your experience a 5 star one.

Regards,
Postmen Team

Edited May 24, 2016

App still in beta, so a few minor things to sort out. However, I'm using this app and it is already really good and automates the fulfilment process even further for us. Makes it a breeze to print out shipping labels and calculate the cost for shipping. It's definitely very helpful. The guys at Postmen provides really good service. Definitely check out this app and see how it can work for you.

Teatudo
Hong Kong SAR
About 2 months using the app
Edited July 1, 2021

Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: Considering we ship items ranging in sizes, the ability to save preset sizes would be awesome and save us a ton of time. It's also a bit frustrating that customer service doesn't readily have an answer/resolution to issues when called upon and thus following up with them is necessary.

Ultrachic Château
United States
About 1 month using the app
AfterShip replied July 1, 2021

Thank you for your valuable feedback.

We are eager to offer you the best service experiences for always.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Nitish
Team Postmen

July 14, 2016

Great app, support is great! Andrew helped us very fast and accurate with "problems" we were encountering. We use it to print UPS stickers and fulfill items at the same time, which streamlines the process a lot. keep up the great work!

Dukudu
Netherlands
17 days using the app
July 29, 2021

I want to love it but some areas aren't as refined as I expected. Hopefully this gets better with time.

Mono B
United States
14 days using the app
AfterShip replied July 29, 2021

Thank you for your valuable feedback.

I am sorry to know that you are concerned about some areas are not refined as expected.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a better one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Rupam Sarma Tamuli
Team Postmen

September 29, 2020

I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.

Maska
Canada
11 days using the app
AfterShip replied September 30, 2020

Hello,

Thank you for your cooperation.

We have reached out to you via the email so that we can resolve the issue completely.

Kindly, respond to the email so we can help further.

Regards,
Mukul

July 6, 2017

Easy to use. Be sure to ask your provider for API.

Peter Jo Kids
Portugal
10 days using the app