Reviews (203)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies shipping tasks and label creation directly from the dashboard. It supports multiple carriers, enhancing shipping flexibility and streamlining order fulfillment. The customer support team, including members like Harvinder, Aditya, and Neha, is praised for their responsiveness and effective problem-solving skills. The app is noted for reducing manual work and saving time, benefiting merchants globally.

October 4, 2024

Aseem was amazing, faster, and effective

Galtsand
United States
5 months using the app
September 25, 2024

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
Poland
2 days using the app
September 28, 2024

Great communication, they reply quickly. and the app is very easy to use

ACQUIRE
South Africa
2 days using the app
September 28, 2024

user friendly, great customer service would highly recommend this app

The Diva Goddess
United States
16 minutes using the app
May 29, 2024

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
United States
Almost 3 years using the app
April 17, 2024

I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.

Beauty Care Brazil
Brazil
4 months using the app
April 1, 2024

Neha was very supportive and friendly, she was also very quick when finding information for me. really appreciate the customer service that helped me a lot

Anime Haven
Vietnam
About 2 months using the app
November 30, 2023

Customer service on this app is great! They are patient and polite, and really take the time to help newbies navigate the app! Highly recommend!
5 stars to Neha!

acup-acuppa
United States
14 days using the app
May 13, 2024

it is very good assistance

T-BON
United States
4 months using the app
April 3, 2024

I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!

BYTFS
United States
About 6 hours using the app