Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, effectiveness, and customizability, including CSS styling. It's praised for being user-friendly and intuitive, even for those with limited tech skills. The customer service, particularly from Richcarde, is often commended. Merchants have seen an increase in customer contacts, sales, and email list growth due to the app. It's also appreciated for its seamless integration with Shopify sites and consistent performance.

February 13, 2023

Warning!! The worst app ever. Worked well but when we should change to an other solution, it's impossible to get an answer if we own the addresses or not. We still pay for it because we don't know what going to happen if we delete it. And they never get back with a understandable answer.

All I AM Beauty
Sweden
Over 1 year using the app
POWR.io replied February 13, 2023

Hello there,
First of all, I would like to address our sincere apologies for this misunderstanding, and we do appreciate that you decided to share you feedback to inform us about the situation.

Please note that your satisfaction is, and will always remain our priority over anything else; our support team is available 24/7 to make sure of that.
We're sending you an email right now in order to help sort this out asap and the best way possible for your convenience.

Cheers,
Richcarde from POWR

January 30, 2022

Vi brugte den til at prøve pop up løsning, men fandt ud af vi havde behov for en anden løsning. Super service og god hjælp på chatten

Lidt Sundere
Denmark
Almost 2 years using the app
POWR.io replied January 30, 2022

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

February 16, 2022

not working properly, needs some modifications from the developers so we can use it easier and faster.

myHoldal
Lebanon
Almost 2 years using the app
POWR.io replied February 16, 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

April 30, 2021

i signed up with this today it really easy to get started and i hope that it will help get leads to my business

Deborahs Creative Design Nz
New Zealand
25 days using the app
October 19, 2018

Très facile, très bien.
Je n'ai eu aucune difficulté à créer mon popup, ne rien changer.
Bon choix de couleur, etc

Mang Watches
France
25 days using the app
Edited September 15, 2022

I originally gave this app a 5 star review when I first started using it, but unfortunately after several months, I have to downgrade them to 3 stars. It's definitely really intuitive to set up a pop-up, when the site's working. Sometimes it'll freeze and something that should've taken 2 minutes to do turns into 10. Also, the feature to click and drag an image to customize a pop-up doesn't work. And there were days when the pop-up doesn't display correctly on my Shopify website -- it'll display maybe 1/3 of the pop-up -- on a computer and mobile. I was really looking forward to growing my business with the POWR app but I'll be switching to another app when I find a better one.

The Olive Brand
United States
Over 1 year using the app
POWR.io replied August 5, 2022

Thank you so much for your nice and honest review, glad to know that you're enjoying your experience with us so far!
If you have any questions, concerns or suggestions in the future, please do not hesitate to contact us anytime as we'd love to hear from you :)

December 29, 2018

this app is a game changer. i like the way everything is set up and how user friendly it is. will use on

Infinity
United States
23 days using the app
July 3, 2021

I used this app to show a feature of the week to my customers. Very easy to use and install. Can't wait to see the results.

Melanin Marie Beauty
United States
23 days using the app
POWR.io replied July 3, 2021

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please reach us in case of any assistance.

Thank you again!

October 26, 2022

Funzionava alla grande la versione a pagamento...per un'ottimizzazione SEO abbiamo disinstallato l'applicazione per reinstallarla dopo circa 1 giorno e non hanno voluto riattivare l'account già pagato in quanto lo abbiamo disinstallato. Ho contattato il loro reparto tecnico e mi hanno detto che dovevo pagare DI NUOVO l'abbonamento per avere la versione performante già pagata. Un'ottima app veramente ma decisioni amministrative veramente non giuste.

Lol T-shirt
Italy
About 1 year using the app
POWR.io replied October 26, 2022

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

April 7, 2019

très très très bien expérience avec cette application nous vous la conseillions
elle est très facile d’utilisation

Plaisirs Shopping
France
23 days using the app