Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

Edited November 19, 2018

I am unable to preview how it would look for my customers, once I can figure it out, I will be happy. Other than that, really excited to work with Popup

Shakolo
Ireland
9 months using the app
February 1, 2019

Very Good Popup App
Thank You Very Very Match For This
Thank You Very Very Match For This
Thank You Very Very Match For This

F6 BOUTIQUE
Morocco
18 days using the app
Edited January 22, 2019

I used the app to reach visitors to my site who left their email address but did not make a purchase. I followed up with this app and turned my mailing list into buyers! Super easy to use!!! Not Difficult to use!!!!!

ReFind Jewels
United States
18 days using the app
July 1, 2021

It's easy and straightforward to use. You have the free plan available which is not so limited, that you can actually use the free plan. Easy to install and most importantly, it works.

ITS Technologies
United Kingdom
18 days using the app
POWR.io replied July 1, 2021

Hi there,

We’d just like to thank you for taking the time to write this amazing review! Please feel free to contact our customer service department if you have any questions.

Thank you again!

April 23, 2023

Goede support bij opstart, mijn pop-up is up en running danzij de ondersteuning van het support team.

Vivre Libre
Belgium
9 months using the app
POWR.io replied April 24, 2023

Hartelijk dank voor uw feedback!
Is er iets dat we kunnen doen om in plaats daarvan een 5-sterren te verdienen?😊️

January 18, 2019

So far so good, still building out my site so excited to see how this app helps me collect customer emails.

EndlessPens
United States
18 days using the app
Edited July 24, 2019

Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated...
In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted???
When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn
No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"...
Same thing with my other store: http://prntscr.com/ojd8fs
Removed this app immediately. Problem solved.

Geronimo Men Underwear & Swimwear
Bulgaria
11 months using the app
POWR.io replied July 24, 2019

We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.

July 11, 2022

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Eastern Threads Online
United States
9 months using the app
POWR.io replied July 12, 2022

Thanks for the great review! 😍 Anything we can do to get 5 stars from you? We’d love to hear your feedback!

October 27, 2018

This app is just awesome. I will recommend anyone to give it a try. I'm using it for my website, and it helps me a lot.

vhelsein
United States
17 days using the app
January 4, 2023

Functionality OK but support and documentation leave a lot to be desired. Documentation looks to be out of date and when seeking support, given cookie cutter reply that bore no resemblance to question or information supplied. When challenged to these facts in a reply question, there was no further communication from their support. POWR needs to be called out on this sort of "support".

Artisa Cheese
Australia
Over 1 year using the app
POWR.io replied January 5, 2023

Hello there,
Our sincere apologies for the misunderstanding. We've checked and couldn't locate your previous ticket unfortunately. Could you please send us a new email explaining your concerns so we can sort it out for you?

Looking forward to hearing from you as soon as you can!