Reviews (846)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in collecting email subscriptions and boosting sales through engaging popups. It's noted for its user-friendly interface that requires no technical skills and offers customizable features like CSS styling. The ability to add custom images to popups is particularly valued for enhancing branding. The app integrates seamlessly with Shopify, and customer support, with staff members like Richcarde and Irina, is highlighted for being responsive and proactive in resolving issues quickly.

February 15, 2019

I used this app to help people subscribe to my newsletter. It seems to be working so far! Thank you guys!

Emily Kowalik
Canada
About 15 hours using the app
November 20, 2020

I added the popup app to my Shopify store, and paid approx. $27 for the year. Hours later there was a new reoccurring charge on my account for approx. $47 a month without my approval. Exchanged emails with Arlyne, who agreed to a refund. When no action happened and she stopped responded to my emails, she called me with a sales call offering to help coach me on how to use their app - completely ignoring her promise for a refund and such DECEPTIVE PRICING. Shopify owners, stay far away from these people. Their lie about their pricing, they avoid contact, and they break their word. Terrible company!!!

Claribelskincare.com
United States
About 20 hours using the app
POWR.io replied November 20, 2020

Hi there!
We just took a look and we see that Arlyne replied to you yesterday to confirm your refund request. Can you please check your spam folder to see if that is where her message went?
It seems like there was also some confusion around our pricing. You subscribed with our 40% BFCM promo, so the first year is just $29. After a year, the subscription renews at the regular price of $47/yr. There is no monthly fee, that is just a confusing way Shopify displays the terms of the app purchase.

Edited October 7, 2018

easy to use , thank you for your beautifuul service just a great app i am so happy with it, so easy to make your mail list

house space
United States
About 1 hour using the app
Edited May 14, 2019

So Far we have had a good experience. We have the free plan as of now and had enough options to customize.

The Modern Home Bar
United States
About 1 hour using the app
Edited January 6, 2019

I used this app for the first. I'll see how it works. First impression useful and great. Hope it could help to keep a lot of orders.

Proteiligne market
Morocco
About 15 hours using the app
November 9, 2016

good support. so many options -which i like - looking to customize my offers to clients.

Wild Abandon
Canada
About 1 hour using the app
October 28, 2023

The app just doesn't work, the popups are entirely dysfunctional and the app is unimaginably slow.

Brewffees
Israel
About 17 hours using the app
POWR.io replied October 30, 2023

Hi there,
Thanks for your feedback. It looks like you installed and uninstalled the app within less than 24hrs only.

Really sorry that you had such experience, please note that the popup should be running properly with no issue at all and any dysfunction might be caused by multiple factors depending on the theme you're using or more.
However in all cases when anything unexpected happens, our support team are always available to assist and make sure that everything is running as smoothly as possible on your end.

Would you mind sending us an email as soon as you can at support@powr.io so we can sort this out for you?
We're looking forwar to hearing from you soon!

June 18, 2019

VERY EASY TO INSTALL! I LOVED THE OFFER AT THE END FOR 50% OFF. IT STILL GIVE ALOT FOR THE FREE OPTION

MW Hair Bar
United States
About 1 hour using the app
Edited September 27, 2019

Simple to use like for fully customizable app! You can upgrade to unlock more options but this basic one is enough for people who just start e-commerce.

Lolly And Mills
France
About 1 hour using the app
October 31, 2017

Great app/ customization options are v good!

Friends N High Places
United States
About 1 hour using the app