Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and back-in-stock notifications. It's praised for its user-friendly interface, easy setup, and customization options. Merchants value its ability to schedule product drops, handle pre-orders for each product variation, and automate back-in-stock emails. Despite occasional bugs, the efficient support team is quick to resolve issues. Unique features such as allowing customers to place a small deposit for in-demand items and switching to a free price tier when not in use are particularly appreciated. The app is recognized for its reliability, exceptional customer service, and useful features.

September 25, 2023

Very nice customer service. Sarah is always there to help and fix all the problem in a fast and responsive manner. The app is reliable and trustworthy. Definitely a 5-star rating.

跳繩老爸
Taiwan
7 months using the app
December 7, 2023

L'application est très pratique et facile à prendre en main. Je recommande vivement !
De plus, le plan gratuit permet de faire toutes les intégrations avant la publication sans engager de frais.
Le centre d'aide est très réactif et donne de très bon conseil.
Merci !

VFLUO
France
2 days using the app
May 8, 2023

At the moment I only use the back in stock section. There were some problems. This was resolved very quickly by contacting customer service.

The Happy Cat Shop
Netherlands
Over 1 year using the app
May 25, 2023

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

HippoKeys
United States
Almost 2 years using the app
October 25, 2023

Very fast support and helpful.

raregem ONLINE STORE
Japan
Over 2 years using the app
September 7, 2023

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

JENSEN® Speakers
Australia
About 3 years using the app
January 5, 2024

Superschneller Support. Dank der Backend-Chatfunktion sehr schnelle Antwort und zügige Lösung von Problemen. Ebenfalls via E-Mail sehr schnell zu erreichen. Kann ich nur weiterempfehlen.

Humuserde
Germany
About 3 hours using the app
May 14, 2023

So far so good. I'm early in using the app but the support has been excellent. They provide timely and hands on support with issues and are able to provide developer support to fit the app within your theme. 5 stars there for sure.

The app also offers lots of pre-order/out of stock options, including signage for the products on your site and customizable deposit/payment options at checkout.

My two improvement suggestions for them is to fix the dead thumbnail at checkout which does not pull in an image and to more easily automate how products go into pre-order availability for the app (e.g. if I put "pre-order" in the product title, it would be nice if the app new to pull it and apply a standard configuration).

Superhero Lounge
United States
30 days using the app
August 25, 2023

Thank you, Sarah and others for the quick support. Nice app, support team is pretty good too. Thanks thanks

PEGAI
United States
About 1 year using the app
July 2, 2023

Nice app and nice service! it would be better if the app can bulk edit the pre-order items, it will save time!

eXtremeRate Retail
China
9 months using the app