Reviews (1,083)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its pre-order and "remind me when back in stock" features, which enhance sales and customer satisfaction. They appreciate the ability to accept deposits on popular items and its smooth integration with email marketing tools like Omnisend. Key functionalities include customizable pre-order buttons, scheduled product drops, and an automatic switch from pre-order to normal sales status with countdown clocks. The app is noted for its user-friendly interface and reliability, with many experiencing long-term, issue-free usage. Support is frequently highlighted as responsive and helpful, offering quick resolutions and personalized assistance via live chat.

July 4, 2024

Great app and even greater support. Rosie was so nice and quick with some design adaptations. Can fully recommend. Especially since the free version has already a lot of features!

Jaeger Fishing
Switzerland
About 2 years using the app
July 17, 2024

I have used many e-commerce platforms and plugins, but PreOrder Globo | Back in Stock is truly outstanding. I chose this plugin not because it’s free, but because it offers the best functionality on the market. In fact, it’s a bit surprising that such a high-quality tool is available for free, as its quality and functionality surpass many paid tools.

Customer Support:
The support team is excellent. They respond quickly to any questions or issues that arise. For example, when I had a question about a specific feature, the support team replied within a few hours and helped resolve the problem. Such speed and professionalism are rare.

ObiDog
Latvia
7 months using the app
June 20, 2024

I appreciate how connected the app is with our systems already but there are a few specific issues with pre-order integration in connection to Loop returns/exchanges that isn't as seamless. The customer service is always amazing though!

Mixed by Nasrin
United States
Over 2 years using the app
June 28, 2024

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

AnyMeters.co.uk
United Kingdom
About 2 years using the app
June 16, 2024

Mike helped me this afternoon after struggling to install the app on my website. He was very helpful and extremely fast in dealing with my issues and got me up and running correctly very fast. He was patient wth me and sent me lots of screen shots to help me through the process. Mike is an asset to the company
Thank you

The Wardrobe Childrens Boutique
United Kingdom
9 months using the app
May 26, 2024

Great app, such a good tool to have available on our website. I needed a few things altered and the team fixed them incredibly quick!

Notting Hill Interiors
New Zealand
Over 2 years using the app
June 6, 2024

All right, so we bung PreOrder by Globo on a bunch of our shops, and if something goes a bit wonky, they're right on it, fixin' things in a jiffy. Big shoutout to Rosie, she's a star – sorted every tweak and kerfuffle I've thrown her way. Top marks all round! - www.throttlechimp.co.uk

ThrottleChimp
United Kingdom
Almost 2 years using the app
July 11, 2024

I've been using Globo plugins for years, starting with their "Product Option" plugin, which was fantastic. The pre-order and out-of-stock plugin is simple, efficient, and gets the job done without any issues. Their support team is always available and very responsible. Highly recommend!

Volts energies
Canada
30 days using the app
July 23, 2024

We use a number of apps by Globo and all are great, including this one. Great features and support is great. They did some customisations we need very quickly. Recommended.

The Best Backyard
Australia
6 months using the app
June 24, 2024

I've been using the Pre-Order Pro app for a while, and it's been fantastic. Recently, I needed to customize the pre-order button and change some text for our new campaign. The support team, especially Mike, was incredibly helpful and patient.

Despite their busy hours, Mike promptly guided me through the steps and even offered to check our admin page. He provided clear instructions and screenshots, making it easy to follow. I was able to customize the button's appearance and change the text as needed.

The app itself is very user-friendly, and the customization options are great. The support team truly goes above and beyond to help with any issues. Highly recommend this app for anyone looking to add pre-order functionality to their Shopify store!

Noody Skincare
New Zealand
14 days using the app