Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order and back-in-stock notification management. They find it user-friendly with a variety of features including customizable payment options and out-of-stock signage. The app's seamless performance and responsive customer support are highly praised. Suggestions for improvement include bulk editing and pre-order automation. The app's reasonable pricing and positive impact on businesses, especially those with large product catalogues, are also noted. It supports multiple languages and is compatible with various themes.

June 20, 2023

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful.

4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Mama Coco
United States
9 months using the app
November 3, 2022

Works well and meets our needs. Apps helps manage our preorder products. Customer service replies promptly and provide the help we need.

Healthy Options
Philippines
Over 2 years using the app
April 25, 2023

Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.

Mrs. Momma Bear
United States
8 days using the app
October 4, 2022

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Manatorsk
Sweden
9 months using the app
June 29, 2023

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job.
Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent.
À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc).

En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

In Tartiflette We Trust
France
Almost 2 years using the app
March 2, 2023

Chiaro e semplice da usare. Ho avuto qualche problema nell'integrazione con il tema ma l'assistenza è stata super chiara e utile e mi hanno aiutato a risolvere il problema in pochissimo tempo.

Super consigliata

Bazar Exchange
Italy
About 1 month using the app
May 6, 2022

Pretty good app. Just I need to update every time, go to the section, and click save every time I do any change. Would be perfect if will be automatic.

AVC Photo Store & School
United States
Over 3 years using the app
August 23, 2022

Overall its a good app. The only issue I have experienced is that the pre-order capabilities would suddenly drop off and the tags sometimes don't carry over to the product tag section in open orders.

OBVIOUS SHIRTS
United States
6 months using the app
July 9, 2022

Product is easy to use and integrates well. Is the only product that I know that allows you to take a partial payment which is great and one of the main reasons I went with this product. Support team is great as well

Presents Frankston
Australia
12 months using the app
September 8, 2022

This app has been very helpful in improving our e-commerce site sales.
They replied to my questions very quick and resolved the problem. Great!

FINE KAGU 公式
Japan
3 months using the app