Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, leading to increased sales. They appreciate its features like a countdown clock, product variation settings, and automatic switch to normal sale after countdown. The customer service is praised for its efficiency, particularly Rosie. The app supports multiple languages, is compatible with custom themes, and integrates with Klaviyo, though some issues with tag importing are noted. Merchants value the back-in-stock notification feature, partial payment support, and ability to secure allocation of popular items. Suggestions for improvement include more automation and pre-order templates. The app is known for its reliability, consistent performance, and offers a free tier.

August 11, 2017

This app does what it says and the support is quick and responsive. Great value too.

Brandinitoffee
United States
11 months using the app
March 11, 2022

The customer service I have received has been some of the best I've ever dealt with. Quick to respond and willing to solve issues and provide help.

CudaJet
United Kingdom
11 months using the app
Edited October 25, 2020

Some steps are repetitive and some features do not work but overall it is great. I really hope this stops the popup asking for feedback because that is super frustrating! Edited... IT STILL ASKS FOR FEEDBACK!

3 Girls Boutique LA
United States
11 months using the app
November 29, 2021

This app works great at generating hype for pre-sale and letting your customers know the important details.

Black Beard Fire Starters
United States
11 months using the app
June 16, 2020

Emma has helped us in setting up this App. There were some sort of js conflict when asked Emma to helped, she helped making this app compatible with the theme and another app we are using.

HiFiNage
India
11 months using the app
April 4, 2023

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

PCI Race Radios
United States
11 months using the app
December 27, 2020

I used this app for a pre-order it worked amazing! It also was able to tag the orders as pre-orders so I could tell the difference between the two. In love!

Bryant Co Candles
United States
11 months using the app
December 8, 2022

Sarah is extremely helpful and responsive. We use both Pre-order and back in stock feature, both working well. This app is amazing :)
highly recommended!!

Lambwolf Collective
United States
11 months using the app
November 11, 2021

I've used this app for a few months now. Installation is a breeze and adding products to Pre-Order is super easy. We just experienced an issue where it wasn't showing properly, but Sarah at Support fixed it promptly and we were back on. Thank you for this great app!

OHLOLLY
United States
11 months using the app
Edited November 22, 2021

I am very happy with this app and the quick response I received from the support team. Thank you. :-) On the flip side, customers don't read information provided to them. I've had many pre-orders with dates to order by, information on when I will order the products, and the statement "will ship when available". Customers still email wanting to know why 2 weeks have gone by and they have not received their purchase.

A Homespun Hobby
United States
11 months using the app