Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and back-in-stock notifications. It's praised for its user-friendly interface, easy setup, and customization options. Merchants value its ability to schedule product drops, handle pre-orders for each product variation, and automate back-in-stock emails. Despite occasional bugs, the efficient support team is quick to resolve issues. Unique features such as allowing customers to place a small deposit for in-demand items and switching to a free price tier when not in use are particularly appreciated. The app is recognized for its reliability, exceptional customer service, and useful features.

February 17, 2021

Thank you Helen, I published a new theme and Helen helped me to get the app working on the theme within a few hours! Great app and support! :)

CZone Online
Hong Kong SAR
10 months using the app
Edited September 24, 2020

Had a few issues when trying to mark products for pre-order but the support team were quick to help and solve the issue. Great service. Looking forward to continuing with the app

no1padel
Sweden
10 months using the app
October 20, 2022

I don't usually leave reviews but after some great customer service the other day I thought I would. I'd been using the app for a while and it's great by the way. Anyway, I decided to install a new theme, as you do I had been playing around with the new theme for months to ensure everything was working but had neglected to check this app worked before publishing the new theme. It turned out something wasn't working but the support team went out of their way to fix the issue on a Saturday night which blew me away. Needless to say I would recommend the app and the service is great.

Iron-Mills LTD
United Kingdom
10 months using the app
January 10, 2022

The customer service and development team exceeded our expectations. They provided a custom solution for a compatibility issue we were having with another app. Now both apps work perfectly together! They were very quick to respond to any messages we sent and their development team was very fast, too.

MISSION Boat Gear
United States
10 months using the app
July 1, 2020

This app is the perfect way to drive consistent sales during these times. Comes with great support aswell. Highly recommend.

Comiso Coffee
United States
10 months using the app
July 12, 2021

Great app and 5* customer service and technical support! Keep up the great work! Thank you Sarah for your quick responses.

OceanLEDasia
Hong Kong SAR
10 months using the app
May 5, 2020

Helen was a big help. I received fast service and all of my problems were solved. GREAT JOB!!! Thank you

Agape Key All Natural Products
United States
10 months using the app
December 5, 2017

Great service and very prompt! Will use again for future projects!

Forged Fit Co
United States
10 months using the app
December 4, 2020

I used this app to help me do preorder. I really like how it does y. It would be nice if it did z better.

Mortem Collections
Chile
10 months using the app
August 7, 2018

Highly Recommended. Excellent customer service. We had some issues in the beginning, but the support team was always available to help us out.

Aliceandwhittles
Canada
10 months using the app