Reviews (551)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its straightforward pre-order management, which helps maintain sales during stockouts. It features an easy installation, a user-friendly interface, and a customizable "pre-order" button that enhances shopping experiences. The app also offers a free plan suitable for new or small-scale merchants. Exceptional customer support is frequently highlighted, with the team providing quick and effective assistance, even during off-hours and weekends.

Edited March 4, 2021

We needed a quick solution for a book that was on backorder. I initially had trouble setting up the mechanism, but it was easy to locate a support person and they had it up and running within a couple of hours. Very pleased with the support staff and the easy solution to our problem. I also like that pricing is resonable for more items if we need.

Northern Wilds Store
United States
Almost 4 years using the app
Edited April 28, 2021

Amazing and efficient customer service, highly recommend! Great APP and worked straight away unlike the app I had previously.

lovethywine
United Kingdom
Over 3 years using the app
September 16, 2021

Seems really straight forward and easy to use, the 24 hour support is also a great feature. Great to see a free app with so many useful features, it has been a huge help for this business

Megan Salmon
Australia
About 3 years using the app
May 2, 2021

I had no idea what I was doing. However, I had no idea that there would be an efficient person sat there ready and waiting to help me. Clearly, concisely, with screenshots making it the easiest thing for me to do. My challenge was sorted in about 5 minutes thanks to Hasti, and that's no exaggeration. Big Thanks

Skarlette Limited
United Kingdom
About 3 years using the app
October 22, 2021

The app is simple and intuitive and works well. They also have very fast customer service and everyone we've talked with has been knowledgeable and friendly.

David Whyte
United States
About 3 years using the app
February 5, 2022

Nice lightweight app that sits in the background of our store and allows us to capture orders that might otherwise be lost when we are out of stock of a variant or product. For us itʻs a customer service focus boosting customer satisfaction since they do not have to return again later to complete their purchase when we are back in stock. Mahalo!

Hana Nai'a Aromatherapy Hawaii
United States
Almost 3 years using the app
April 6, 2022

Just started using this. So far everything seems to be working. Had an issue and the support team helped me with it right away and had it fixed.

Stori Footwear
Canada
Almost 3 years using the app
May 26, 2022

Really easy to install and it works in a view seconds! Also the customer service is really nice and the help you within a few minutes. Happy customer here :-)

4 season must haves
Netherlands
Over 2 years using the app
February 8, 2024

"I had a great experience with the customer support team. I encountered some issues with the app settings, but Zia was incredibly helpful and resolved the problem within a minute. This app is excellent for pre-orders on Shopify."

Linenly
Australia
Over 2 years using the app
November 24, 2023

This app is amazing for pre-orders. It works so well. And the support team is very friendly and helpful.

lalaby.com
Denmark
Over 2 years using the app