Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

June 24, 2019

Great customer support, particularly when we recently switched theme and needed some bespoke work (due to our heavy customisation).

Have been using this for years now, and it really made a huge difference to our business.

The Oak Bed Store
United Kingdom
Almost 4 years using the app
Amai replied June 24, 2019

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

Edited April 21, 2023

Excellent app. It's generated over 100k in pre-orders in since we began using it and helped manage expectations in terms of delivery times with ease. Its been great so far and we have only just started. The support from the team has been exceptional, no task to big.

AUTOID
United Kingdom
Almost 4 years using the app
Amai replied November 27, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

September 5, 2016

Free functionality, easy user interface, well thought out features, responsive developers. I wish all apps were like this one!

Cape Coffee Beans
South Africa
Almost 4 years using the app
September 16, 2015

Excellent App, it does exactly what we needed. We had a bit of trouble with installation caused by the theme that we are using but had fantastic support from the app developers. The issue was fixed within a day and now the app functions perfectly. I would wholeheartedly recommend this app.

Wintercroft
United Kingdom
Almost 4 years using the app
October 14, 2016

Awesome service! Really friendly, quick and they were really helpful when I had questions. The app does exactly what I need it to, and it looks great.

Gooselane
Canada
Almost 4 years using the app
March 11, 2020

Great App! The level of services were very prompt too. Problem solved! Love the new user interface too.. Not sure if we received any notifications but if not they should send notifications whenever there are new updates which we were unaware. Keep up the great work!

NourishFoodsHK
Hong Kong SAR
Almost 4 years using the app
Amai replied March 12, 2020

Thanks for such kind words! Feedback like yours make us become even better :)
Good luck to your business!

Edited June 7, 2020

This App does what it says for the most part. Good to have for pre orders. Some quirks need work but the developer is working on it. They really do care.

defianceRC
United States
Over 3 years using the app
Amai replied May 6, 2020

Thanks for getting in touch. Extremely sorry that you've faced such difficulties and inconvenience. Please drop us a line at your convenience in order to discuss this situation, hope we will find a solution!

July 19, 2016

I've used this extensively in last few months with great success. Very easy to use & customisable. Excellent app, keep up the great work!

High Range Outdoors
Australia
Over 3 years using the app
March 13, 2020

Best companion app you could get.

Had some issue with the button design when the updated the app but the team are solving it !

PRECIOVS
Belgium
Over 3 years using the app
Amai replied March 16, 2020

We are always glad and ready to help! Hope you'll keep enjoying the app :)

February 22, 2017

This app works great! Check out our store - www.bowern.com.au

Bowern
Australia
Over 3 years using the app