Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

Edited October 12, 2021

While we initially enjoyed this app for over a year and it was very helpful to us - its since become alarmingly unstable and will either just stop working on certain products, or not update settings. Every week we have problems with it. s

Jon Josef
United States
About 4 years using the app
Amai replied April 21, 2020

Thanks! Sorry for inconvenience, we'll definitely consider adding such option in future. Hope you will keep enjoying the app for a long time :)

Edited December 31, 2015

The app has been working good so far! We have been able to retain some customer orders for items that we're unavailable because of the way the app automatically changes the "buy" button into a "pre-order" to be received when they're available again.

I only gave 4 stars since there are still some features of the app could use enhancements.

http://www.fukitt.com

Fukitt
United States
About 3 years using the app
December 1, 2015

Finally received an order today for a Pre-Order, and it worked perfectly. If you set your inventory tracking up correctly and have all of your weights/products set up correctly, this app is definitely great!

The only thing I cannot figure out how to do is make the "Pre-Order" button centered rather than left aligned.

Premium Botanicals
United States
About 2 months using the app
July 28, 2016

Great little app for pre orders. Customizable, easy admin, great support.

Rugs Of Beauty
Australia
About 2 months using the app
March 14, 2020

App broke the "add to cart" button due to an automated update. b2b business was off for 3 days. no orders possible until we removed the code.

kyBoot Walk On Air LLC - Partner Shop
United States
Almost 4 years using the app
Amai replied March 16, 2020

Thanks for your feedback. We tried to contact you over the phone and via email but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation.

March 6, 2019

Works really well! Great support and figuring out the inital problems I had. Now it works perfectly! Would definitely recommend it

Cyclone Pods
United States
About 2 months using the app
Edited May 10, 2021

Settings don't save, and when we launched with pre-order option - we weren't able to convert sales because the app didn't work. We submitted many support messages and even upgraded further to the premium paying level and weren't able to resolve the issue still.

leansweets
Hong Kong SAR
Almost 3 years using the app
Amai replied May 10, 2021

Thank you for the feedback. We had just sent you an email in regards to the resolution of the issue. We will call you tomorrow in regards to this.

In regards to this issue, we had received your inquiry at 12.40pm and responded within 2 hours. As this requires escalation to our developer, we need more time to look into your issue.

November 5, 2015

Great App! Does just what it says....clear instructions, and quick support if needed. So happy to get a read on products without waiting for inventory to arrive.

Utopia Alley
United States
About 2 months using the app
August 10, 2017

Great app, does just what I needed. I had difficulty installing on my theme but Alex from the support team was there every time! A* customer service very impressed!

Tailored Athlete Clothing
United Kingdom
About 2 months using the app
April 20, 2017

Great app! It works well and easily. The support team was exellent! The support team was very quick to answer my questions and helped me immediately!

Heelcatch
Australia
About 2 months using the app