Notify! Back in Stock|PreOrder

Notify! Back in Stock|PreOrder

Reviews (2,046)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and improving customer service. It features easy integration and setup with Shopify, reliable performance, and supports pre-order functionality. Merchants also appreciate the responsive and customizable customer support, which aids in inventory management and sales forecasting.

Edited December 12, 2023

Edit: We received a personal call from the developer to day to inform us that the 'auto-enable' feature has now been redacted and that they are apologetic for any disruption to our store.

We are very happy to have heard from them and because of this, we are now reading the app back.

It's important to note, without the 'auto-enabled' issue, this app is the most full-featured and easy to use Pre=order app we've seen to date. The service has now proven to be exceptional, and the developers actually care about individual situations - which is very nice to see for an app with this many downloads/users.

Thanks you Notify and team for taking the time and actually listening to your customer, this is the type of behaviour we expect from stellar companies. Well done and look forward to worthing with you again.

Packstore
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We really wanted (needed) this app to work. It promises so much, and seems simple enough to install/setup.

However, one very (very!) big issue -- which can render your site useless if not addressed upon installation -- is the auto-enabling feature.

This app simply turns itself on the second you add it to your store. No onboarding, no questionnaire, just ON and ENABLED.
What dies this mean? Well, if you are manufacturers, or simply have an oversupply of items or don't keep inventory on Shiopify dashboard for example, ALL of the items you have set at 'continue to sell if out of stock' will show as "pre-order' only and limit anyone from purchases.

Unfortunately, most of our items were set this way, and because we installed on a Friday afternoon and the APP fails to provide adequate notifications, we lost thousands of dollars in sales over a Black Friday weekend.

Packstore
Australia
6 days using the app
January 3, 2024

Great way to learn customers requirement. User-friendly and good customer service.

Nudestix Canada
Canada
10 months using the app
July 3, 2024

Best support received from an app!

Kulud Pharmacy
Qatar
35 minutes using the app
November 21, 2023

Very helpful team for start up process, the only thing i would change is the 'powered by notify' message on the back in stock box that shows on the website. Really easy to use and helpful staff though!

Gaia Woman
United Kingdom
About 1 month using the app
March 27, 2024

I installed, opened app, and they immediately started IM'ing me and had me up and running within 10 minutes.

10/10 would recommend!

EcoSimmer
United States
About 1 month using the app
November 29, 2023

I just started working with the app, and it was up and running perfectly before I even knew. Amazing. And customer service is excellent. Very quick and very knowledgable.

Tide Hill
United States
6 months using the app
July 19, 2024

Amazing app, and a warm assistance! Thank you!

Unbranded Co.
Peru
23 minutes using the app
May 1, 2024

Really easy to set up and get started! + the customer care reps are amazing and very responsive and will chat with you to address any questions/provide help! :) shoutout Mason, thank you for your help!!

samadhimoss.
United States
3 days using the app
June 2, 2024

Great application that helped us engage more with our customers. The dev team was incredibly helpful in setting up the widgets, and they even made customizations for our complex theme. Overall, this app does exactly what it promises, and it does it very well. I'm very confident in the support team. Highly recommended!

Dandy Records
France
About 1 hour using the app
May 23, 2024

Absolutely phenomenal customer service. When I initially installed the widget, I wanted to change a few of the CSS elements. Not only did Aliya say that editing the CSS was possible, but she actually went and made the changes for me IN REAL TIME. She literally redesigned the entire button for me in less than 3 minutes.

I was on the free plan, but now I will certainly be upgrading. Thank you, Aliya.

My Store
United States
33 minutes using the app