Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and user-friendly features like restock alerts and pre-order widgets. It's praised for boosting customer engagement and conversions, and providing valuable analytics for insight into customer behavior. The customer support is noted as prompt and knowledgeable. The app helps reduce customer inquiries by alerting them when products are back in stock and aids in restocking decisions based on demand. It's ADA compliant and recognized for generating extra revenue.

October 11, 2023

expensive for what it does and too many pay to unlock features which should simply be included.
I had 1 qty of an item that was back in stock which sent out 600 sms notifications. I lost money on the sale. I will only use this until im back in stock to honor notifications to people that have signed up but will move on from this after. It's really an app for larger stores that make at least 1000 sales.

Turbo XL
26 days using the app
July 4, 2023

BEWARE! Exercise caution when choosing this app, as they are altering included features without providing any notification. With the free plan, you receive 10 email notifications BUT, from a while ago, you're not even allowed to see who has requested a 'back in stock' alert as the email details are blurred. Concealing information collected from your website is an extreme measure! Despite these issues, the app still gets a 3-star rating because of its chat support and user-friendly interface; otherwise, it would have earned a 1-star for its shady practices.

Cosmetics Tenerife®
4 months using the app
Edited April 6, 2022

UPDATE: The developer responded to my review, apologized, and added new features to the app to prevent emails from being sent automatically when the # of people on the waitlist exceeds the inventory quantity, which is what caused the issue in our case. I'm updating my review due to their responsiveness in correcting the issue. This app just just emailed 2,000 people and told them our products were back in stock when they were not, and then the app just crashed (504 error when I try to access it) so I can't even get into the app so I can email those customers and apologize.

United States
3 days using the app
Notify Me replied April 4, 2022

We apologize for what happened to you, we will do our best to fix the problems. We are happy to contact us to resolve the issue via chat or email hi@restock-alerts.com

February 15, 2022

I'm honestly confused by the amount of positive reviews. Just to preface - the app does work. The support was incredibly quick to reply to my questions. The app was really easy to get up and running. This is the reason for the 3 stars instead of 1. However, how can you guys charge $59 to edit the email? That's just extortionate. Then once you pay that you realise you can't really customise the email unless you know how to use HTML. There is no dedicated builder or anything. So basically you're charging $59 per month for the "added functionality of building the email", but then you don't offer an email builder so the functionality isn't even there. I ended up just using Klaviyo instead (I already use Klaviyo for CRM and this function is free to add, offers more customisability and offers the possibility to build flows and more...). Not to mention it integrates very well with the theme out of the box with no editing necessary. So yes, 3 stars because it's easy to install, it works, and support is great. If it wasn't for this it would be a sold zero. I strongly recommend everyone just uses their Klaviyo account instead...

United Kingdom
1 day using the app