Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (484)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for maintaining revenue from sold-out products through pre-orders and managing out-of-stock items. It's praised for its user-friendly interface, seamless Shopify integration, and customization options. Many have used it for years without issues. Customer support is commended for being responsive and professional, providing clear instructions and tailored solutions. The app enhances store functionality and ensures customer success.

September 25, 2024

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Farm Aid
United States
19 days using the app
July 25, 2024

The app is rather straight-forward and does what it claims to do. Eva and her team were an incredible help in getting my shop setup correctly. Having a functioning app to facilitate my mostly made-to-order small business is very important to me - and not easy to to find. A HUGE thank you to Eva and her team for the help and to Preorder Wolf for creating this app!

Many Moons Emporium
United States
14 days using the app
August 28, 2024

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted.

Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief!

What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly.

The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner.

Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way.

Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Metal Art Dezigns
South Africa
7 days using the app
May 13, 2025

Today i updated the app and it would load, i went on the online chat and within seconds i had Eva helping me and she was very helpful and had the issue sorted in a minute or 2. thank you Eva for your help today, best customer service and quick and friendly. have a good day.

Tiny Tots Store Ltd
United Kingdom
Over 2 years using the app
September 15, 2025

The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.

28 Decor Interior Decor in Johannesburg
South Africa
Over 1 year using the app
September 18, 2025

great program and support. i had an issue and they fixed it immediately

Dupe
United States
Over 1 year using the app
September 3, 2025

Great, easy to use app with a quick and easy-to-communicate with support team!

Spectr LED Accessories
Australia
Over 1 year using the app
September 12, 2024

I recently had an issue where I hadn’t enabled the app extension in my store, which was causing some confusion. After reaching out to support, I was immediately impressed by how quickly Eva responded. Not only did she provide a swift and clear solution, but she also included a helpful screen recording to show exactly how to enable the app.

Her guidance worked perfectly, and within minutes, the issue was completely resolved. Eva’s attention to detail and proactive support made the whole experience hassle-free, and I appreciate the effort she put in to ensure everything was working as expected.

The app itself has been a fantastic addition to my store, and with such an amazing support team behind it, I can confidently recommend it to anyone looking to enhance their store functionality.

Saucy Pups
Ireland
6 days using the app
August 15, 2025

Preorder wolf is awesome, and if you have any issues, they will fix for you straight away! you will talk to real human, not bots!
hight recommended !

èllementa
Australia
Over 1 year using the app
August 10, 2025

Eva Greene was amazing! She took the time to quickly help me determine the currency problem and I was able to get a product posted in record time! Friendly, fast service and I am very grateful!

Audience Wonderland
United States
Over 1 year using the app