Reviews (748)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enabling pre-orders on out-of-stock items, significantly boosting sales and improving inventory management. They appreciate its user-friendly interface, easy setup, and customization options that fit various store themes. Key features like automated emails, timers, and flexible shipping options enhance the shopping experience. The app maintains website speed and offers responsive customer support through live chat.

Edited April 20, 2024

Worst support I have ever received from an app provider. Legit told me there was an app conflicting with theirs so instead of actually providing support to fix the issue they simply told me to go try different apps!

When I said I would leave a review, they asked if I would be paying them & told me they were trying their best to assist... they told me to go elsewhere!

Support is an absolute joke ...

Titan Pop Culture
Australia
About 1 month using the app
Codexade replied April 22, 2024

Worst merchant we ever dealt with. We serve more than 5000+ merchants and have never faced this type of kiddies mentality from this merchant. I really can't express how rude ...

October 7, 2024

I just broke my product page because of the code residue when uninstalling

Best-Beardcare
Netherlands
25 minutes using the app
February 8, 2024

While customisable with a lot of control, the app rarely manages to work. This appears to be due to issues with the provider's servers, which often cause the app to be slow to load - and so preorder labels are not loaded on the page. This also affects the configuration on the backend, which often fails completely with 502 Bad Gateway errors.

The app's support team did not respond to queries about ...

Three Peaks Models
United Kingdom
18 days using the app
January 25, 2024

Hi, the app is actually down. I don't have the preorder or the partial paymento in my website anymore ... I can't open the app or contact the support ...

LAMA'S STORE
Italy
4 days using the app
September 10, 2023

Haven’t started yet. The tutorial isn’t as user friendly as expected so far

Soliduniversity
United States
About 2 hours using the app
Codexade replied September 12, 2023

Dear store merchant,

Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our tutorial less user-friendly than expected. We truly ...

January 15, 2024

The app couldn't even be properly embedded, and we didn't even get around to pre-ordering products.
In addition, the app only appears to be free because the shop is branded by the developer. You can pay to remove the branding. This information would have been nice to read in the product information.

yourGOLF.world
Austria
About 1 hour using the app
Codexade replied January 18, 2024

We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused by the Powered by Prequik link on your product page.

Regarding the ...

November 2, 2023

Absolutely useless app. Free? Sure. What they won't tell you is that it won't work on most themes. After wasting an hour trying to setup, customize, etc. I reached out to support only to find out it doesn't work. total garbage

Fern x Flow
United States
43 minutes using the app
Codexade replied November 8, 2023

It looks like you updated the theme as per our tech team support and our app is working fine now. I hope everything is working fine for you.

We strive to provide a valuable ...