Reviews (135)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales, and improving inventory control during product launches. It is noted for its easy setup, seamless Shopify integration, and features like customizable pre-order buttons, limits, and Excel import options. The app is reliable, handling high traffic without slowing down the website. Customer support is highlighted as responsive and helpful, available even during off-hours and weekends, increasing merchant satisfaction.

March 17, 2017

Good simple app straightforward installation and great service form the developers to resolve small issues.

Slinkysofatable
Australia
About 1 month using the app
December 16, 2017

This app have very good support, they answer me in a while :)

Carlkey
Czechia
About 1 month using the app
January 31, 2018

This app worked great! Really easy to use and the few questions I had were quickly answered by their customer support:) I plan to use this app again!

Am Pm Medical Scrubs
United States
About 1 month using the app
Edited September 2, 2020

At first this app was fantastic but this year we seem to have problems. We've noticed that when disabling products from preorder that it's not syncing correctly to the inventory flag to change it to stop selling when sold out which has resulted in our business experiencing oversells. Customer service is quick to respond but it's the same reoccurring problem and hope for the stability of the app to improve.

Tony Bianco
Australia
Over 2 years using the app
Easyshop replied September 3, 2020

I'm sorry to hear that you have had some problems with PreOrder Me app. We’ve checked and resolved this problem. Many thanks for your feedback to help us to improve the app.
Hope we have a chance to get you back.

January 1, 2019

Good App, but keep needing to download every single time want to use it. Hope developer can strengthen this part. www.CarWerkz.com

CarWerkz
Singapore
Over 2 years using the app
Edited July 28, 2019

I definitely liked the idea of doing pre-orders. I removed the app because my trial was over and I was not quite ready to go fult tilt with my store. When I uninstalled that app I could not remove the pre-order me button. I tried reinstalling the app but it will not let me because my trial is over. I put up a product review and the developer immediately responded to let me know how to fix it! I would gladly pay for this service and will do so when I need it again in the future.

La Femme Fatale Plus-Size Clothiers
Canada
28 days using the app
Easyshop replied July 28, 2019

UPDATED:
Our support team has contacted you via email sales@femmefataleplus.com and will help you fix the problem soon, please check it out.

---
Thanks for your feedback.

The app had inserted two snippets into your theme in product.liquid and cart.liquid files.
To remove the app snippets just need to remove the snippet references from product.liquid and cart.liquid files then save the changes.

Please send email to support@easyshop.io if you still have any questions or need help to fix it.

Thanks.

February 1, 2016

very fast and helpful customer service. The app has worked well in the few weeks I've used it

The Gld Shop
United States
Almost 2 years using the app
March 15, 2017

A nice, simple app. It has some issues with a Bold app I currently have installed, but we got it to work well enough with a small work-around. If you don't have a ton of apps, you'll be golden with this one. Customer support was on top of things too.

Conquest Maps
United States
25 days using the app
Edited May 18, 2015

I was awesomely assisted in an 11th-hour crisis! You guys are the best!
Thank you for helping me with this vital part of my career!

Martone
EDM/House Music Entertainer

Enotram Entertainment
United States
25 days using the app
Edited July 22, 2019

I thought the app originally had over written some of my customizations but it was actually when I added Amazon Pay. The supplier helped me find the real issue and told me how to fix it. The app was working perfectly. I would recommend this app to anyone.

The RÜF
United States
22 days using the app
Easyshop replied July 16, 2019

UPDATED: 2019-07-27

Thank you for your understanding, and finally solved the problem perfectly!
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2019-07-16
First of all, thanks for your feedback about our service, we will continue to improve this experience.

Our app provides the full-featured 7-days FREE TRIAL, includes many customization functions. you can easy to trial it with any store. In the FREE TRIAL, we help your store to did a few customization settings to help you to understand our app how to work and how to use it and you left the 5-stars positive review in the FREE TRIAL period. It’s a good journey for both of us.

After that, in the second week, we did delay answering emails(vacation for team-build), but still replied it before the weekend. But at the same time, you DIDN'T subscribe to any paid plan still under the FREE TRIAL status, since resources issue, we will only focus on providing the perfect service to the paid customer as the high priority.

Anyway, we apologize for your experience and will continue to improve our app and customer services.