Reviews (135)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales, and improving inventory control during product launches. It is noted for its easy setup, seamless Shopify integration, and features like customizable pre-order buttons, limits, and Excel import options. The app is reliable, handling high traffic without slowing down the website. Customer support is highlighted as responsive and helpful, available even during off-hours and weekends, increasing merchant satisfaction.

June 7, 2017

So far the app is working great. Using the app is very straightforward. I had a css issue with how the button looked and the support team answered my email immediately and fixed it. Happy customer here!

Reception Flip Flops
United States
20 days using the app
May 5, 2015

this app really helped me out! it increased my sales and was easy to use a must have for all online businesses who would like to add back-order/pre-order apps

Lash Bunny
Canada
20 days using the app
July 17, 2016

Excellent App! We recieved 1 pre-order for an item within the first 24 hours of using this application. Support even went out of his way to help us with a CSS issue that we couldn't solve.

Great app and great people. I recommend it to anyone out there looking into preorder sales. Must have!!!

Noene
Australia
20 days using the app
Edited May 29, 2018

There are soooo many bugs and inconsistencies with this app. The app works some of the time, but not consistently. We have been using it for months and keep finding the same issues every month - the app doesn't always pick up if a product is out of stock, among other more minor issues. More recently the app stopped working altogether. We contacted the customer service team and they were slow to respond, hard to communicate with and didn't provide any solutions. We since moved on to another Preorder App (yes, there are other, better apps).

Sitting Pretty Halo Extensions
Australia
About 1 year using the app
April 18, 2016

Great app.

Able to allow us to manage pre-order easily.

Email response from helpdesk is fast too.

If your shop handles Pre-orders, this is definitely the app to go for.

Lara J
Singapore
About 1 year using the app
January 23, 2019

The supporting team is fantastic, friendly and always tried there best to come up with a solution.
Hats OFF !!

Nae Vegan Shoes
Portugal
14 days using the app
Edited May 4, 2017

Very nice app - Makes it easy to get preorders on your sold out products. Looks well on your site and nice support

Lion Feet Sneakers
Denmark
7 days using the app
January 30, 2021

The app worked well on the whole & helped me realise what I needed from a pre-order app.
I had a problem in August and support replied quickly asking for access, by January when I still hadn't had any support on the issue Shopify support recommended I try a different app.

Midlands Fancy Dress Redditch
United Kingdom
7 months using the app
June 6, 2015

Nothing but problems with this app. It keeps turning itself off. It is becoming useless. Also they bypass Shopify for billing - meaning you have to pay them separately, and it you cancel have to go through the hassle of cancelling with them directly.

DroneCyclone
United States
6 months using the app
April 13, 2018

Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.

Wildebrands
United States
5 days using the app