Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 19, 2021

Nicoz helps me out on every step to set up the pre-order & the stock limit. He is very helpful & now the things are working excellent.

10TH FLOOR
United Kingdom
23 days using the app
Website on Demand Studio, LLC replied August 24, 2021

Hi there,

Thank you very much for the 5 star review.
Nicoz read this and wanted to say "You are most welcome! Anytime!".

Should you have any other issues, we're just a click away ;)

Cheers!
-- Chud and the Preorder Now Support Team

May 11, 2023

Had a problem with pre-orders displaying on our website but customer care fixed the issue within minutes. Great customer service

Lana Wilkinson
Australia
About 1 year using the app
Website on Demand Studio, LLC replied May 11, 2023

Hello to our friends at Lana Wilkinson

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

December 2, 2022

I used this app because my website needed to have pre-order and it worked great! I recommended it! The customer service is amazing!! They are very friendly and helpful! I talked to Amandeep to have it uninstalled after I no longer needed it and he was very helpful and showed me how to do it correctly!

Nameaboveall
United States
22 days using the app
Website on Demand Studio, LLC replied December 6, 2022

Hello to our friends at Nameaboveall

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful that we assist you, and we hope to have you back with us soon. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

July 29, 2017

This app is easy to use. Very helpful.

Fievre
Philippines
22 days using the app
January 5, 2023

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work.

I'll update this review to 5* when everything is resolved.

Carmarthen Camera Centre
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at Carmarthen Camera Centre

Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

October 15, 2020

We are still new to the app, and are using its basic service at the moment, but we've been happy with it so far. There were a few difficulties at first setting up the app, but the support team has been prompt, helpful and thorough when we've needed assistance.

SouthOrd
United States
22 days using the app
Website on Demand Studio, LLC replied October 16, 2020

Hello friends at SouthOrd

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!

-Melissa & The Pre-order Now Support Team

Edited June 8, 2020

I really find this app helpful...technically it is very easy to use and it has made my list of new costumers grow in the last two days, !!!!!!

Cima Activewear
United States
22 days using the app
Website on Demand Studio, LLC replied June 9, 2020

Awesome! Thank you for the positive feedback :)
Expect to have more customer growth with our app!

November 14, 2022

I am excited about using this app. Your customer Service person Amandeep was very helpful in helping me install with my new Shopify shop. I am very hopeful it will work well with my upcoming Grand Soft Opening Pre Order launch.

J U L E S. S M I T H A R T. C A R D S & P R I N T S
United States
22 days using the app
Website on Demand Studio, LLC replied November 15, 2022

Hello to our friends at J U L E S. S M I T H A R T. C A R D S & P R I N T S

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Edited December 8, 2020

you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything

Merch Mountain
United States
Over 1 year using the app
Website on Demand Studio, LLC replied December 8, 2020

Hello!
Sean here with Pre Order Now.

Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run platform (the app store reviews area), so we have no control over it.

Would you like to try resubmitting the review here? Just click on it and you can update it any time. Let me know if it gives you any trouble this time? If so, I can report that to Shopify...

Thanks SO Much,

Sean, Vlad, and the Pre Order Now Team

Edited May 6, 2019

so far its been great. lots of functionality and better than others that i have tried. thanks for the app

Sarah Haran Accessories
United Kingdom
21 days using the app