Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

April 12, 2023

Amandeep was very helpful, took time out to help me figure out bug issues with app. only reason why it is not 5 stars is due to issues outside of Amandeep control such as speed. Other than that he was awesome

ExcessiveLove
United States
8 months using the app
Website on Demand Studio, LLC replied April 13, 2023

Hello to our friends at ExcessiveLove

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 15, 2018

This Was Just What We Needed ....Before finding this app... we were just about to make the mistake of settling for out of stock notification signs ups

Girlceo
United States
13 days using the app
April 18, 2022

Great support, that helped me fix some issues I was experiencing with the products. The app is easy to use and the pre-order banner looks very nice

zeldaandharley.ie
Ireland
13 days using the app
Website on Demand Studio, LLC replied April 19, 2022

Hello to our friends at zeldaandharley.ie

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

November 22, 2022

Great app and great customer service! This app is a great way to ensure you dont miss out on revenue and a perfect tool for a new business like ours, with products coming soon!

kindertrekk
United States
13 days using the app
Website on Demand Studio, LLC replied November 23, 2022

Hello to our friends at kindertrekk

Thanks for sharing such a wonderful review with us and the community. We are glad to know that you had a positive experience with our app. We're delighted to hear that our support team was able to provide you with excellent support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

Edited July 28, 2020

I needed a 'Pre-Order' app to allow customers to buy items which were in transit to my shop. I liked how their other apps worked, and gave this new app a try. I like the interface and ease of setup. Had a small problem with a new feature during early adoption which was fixed promptly. The only improvement I would like is a phone number or chat for support, other than email.

Team Power Products
United States
12 days using the app
Website on Demand Studio, LLC replied July 28, 2020

Hello to our friends from Team Power Products!

Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) we wish Team Power Products major success online!

Melissa & The Pre-Order Now Support Team

June 3, 2019

user-friendly. I like it so far

God's Truth Clothing
United States
12 days using the app
April 10, 2023

I had a phenomenal experience with Nicoz. With less than 2 hours until a huge product launch, I reached out for technical support and Nicoz was able to quickly troubleshoot my problem and fix it with time to spare! Because of him, I will have a great launch. Thank you Nicoz - I am so grateful!!

𝔸𝕋 𝔸𝕡𝕡𝕒𝕣𝕖𝕝 + 𝕕𝕖𝕤𝕚𝕘𝕟 ✨
Canada
12 days using the app
Website on Demand Studio, LLC replied April 11, 2023

Hello to our friends at 𝔸𝕋 𝔸𝕡𝕡𝕒𝕣𝕖𝕝 + 𝕕𝕖𝕤𝕚𝕘𝕟 ✨

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

September 15, 2022

Support is very attentive and helpful with any issues you may have using the app. They also respond very quickly.

anOnlyChild
United States
7 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at anOnlyChild

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 3, 2023

Very useful and easy to use app, I had some small issues with customization, but I received an immediate help from Rasheem. Outstanding customer service and brilliant app to work with

Taylor & Tails Ltd
United Kingdom
12 days using the app
Website on Demand Studio, LLC replied January 3, 2023

Hello to our friends at Taylor & Tails Ltd

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 28, 2023

I had a problem with the installation of the app. Reached out & they were fast to respond and solve the problem.

ko-che
United States
12 days using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at ko-che

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team