Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

October 17, 2021

Just installed and looks to be working great! I think this is just what I need for my wholesale store.

L & C Inspirations Wholesale
United States
6 months using the app
Website on Demand Studio, LLC replied October 19, 2021

And it's our pleasure to be a part of your Wholesale journey. Thank you so much for the review, we appreciate this big time!

Pizza time!
Cheers!
-- Chud and the Preorder Now Support Team

June 25, 2023

I had an issue setting up the app but the customer service team was awesome at helping me resolve this issue. Thank you!

DETROIT’S FUTURE IS FEMALE
United States
6 months using the app
Website on Demand Studio, LLC replied June 26, 2023

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our customer service was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Stephanie & The Pre‑order Now Support Team

April 1, 2024

increible servicio de post venta!

Mamá Porqué
Chile
About 2 hours using the app
Website on Demand Studio, LLC replied April 3, 2024

Hey there Mamá Porqué and team!

I'm glad that you received the support you needed. If anything else comes up, please don't hesitate to reach out!

August 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Kristin's Great Finds
United States
6 months using the app
April 1, 2021

It won't send out any pre-order emails and it seems like the settings will just reset causing us to start from the beginning. Need to be proactive and see if it's sending out pre-order emails instead of neglecting it. Just our case, could be different for other stores. Great when it's working.

alphagvrd
United States
9 months using the app
August 17, 2020

So far so good. We will see how it preforms once fully set up.
I have only set up my first product fro pre order, it was easy enough.

Kiddimoto
Australia
6 months using the app
Website on Demand Studio, LLC replied August 18, 2020

Hello friends at Kiddimoto

We really appreciate you taking the time out to leave us this awesome review! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

March 13, 2023

Great support! Got on a call with Aman and he sorted everything out for me with no complications. Thanks guys

Retro Chip
Spain
9 days using the app
Website on Demand Studio, LLC replied March 14, 2023

Hello to our friends at Retro Chip

Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 20, 2020

It's been 2days of using Pre-order now app to, and it's really adding to the sales and great customer support.

Propeller Hospitality
Australia
9 days using the app
Website on Demand Studio, LLC replied July 20, 2020

Hello, friends from Propeller Hospitality!

Thank you so much for the great review! Glad you are finding the app helpful and that it is working well for you all. Thanks for the kudos on our customer support :) Here's to Propeller Hospitality being a big hit in e-commerce!

-Melissa & The Preorder-Now Support Team

April 22, 2022

Fairly easy to use. Great customer support help. currently in my 14 day trial amd looking like i will be sticking with it

The Cosmetic Shop NZ
New Zealand
5 months using the app
Website on Demand Studio, LLC replied April 22, 2022

Hello to our friends at The Cosmetic Shop NZ

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 9, 2020

Amazing app. Like it has everything you need for an app awaiting launch. I will update if their is something I find wrong with it. And also I am only using the free version, can someone please tell me whether the pre-order email credits can be purchased to send emails without a package?

iBeam
Italy
9 days using the app
Website on Demand Studio, LLC replied July 9, 2020

Hello! This is Sean, the Customer Success Manager with Pre Order Now!

REALLY appreciate your great review of our app. In regards to your question - our support team is emailing you now directly to answer it. Reply to them with any other questions. Cool? Thanks again!

We're always here to help! :)
Sean & The Pre Order Now Support Team