Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

May 13, 2021

it was really nice and easy to set up as they explain everything before you actually do it, highly recommend for beginners and new business's.

L.A.Printss
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied May 14, 2021

Hello friends at L.A.Printss

Thank you for leaving this great review! We appreciate the kudos! Enjoy :-)

-Melissa & The Pre-order Now Support Team

Edited December 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify.

Update 21.10.2022 (5 stars to 3 stars):

The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being.
Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point...

Update 25.12 (3 stars to 4 stars):

Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good.
They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page.
Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

fictionary world
Germany
3 months using the app
Website on Demand Studio, LLC replied October 15, 2022

Hallo an unsere Freunde von fictionary world

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!

Prost,
Pushpesh und das Support-Team für jetzt vorbestellen

April 11, 2020

It is a little bit difficult to set up. And there are some fee to charge. Free Plan is not okay completely.

Vastmedic
United States
4 months using the app
Website on Demand Studio, LLC replied April 13, 2020

Thanks for your feedback. Please do reach out to our friendly support team at support@websiteondemand.ca if there's anything we can do to help you get setup 😄

March 3, 2018

Easy setup and works great! It's worth it to pay for the extra customizations

Textbook Valet
United States
4 days using the app
Edited January 18, 2023

We've been using this app for two weeks and every single day we keep getting real orders that are supposed to be preorder. We've been working with the support team to try and figure out, and finally they told us they don't support orders paid with certain payment methods. This is something they should have told us before using their app!!!! We've lost thousands of dollars in canceled orders and it's been a customer service nightmare, I'm so upset

Toki Mats
United States
4 months using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at Toki Mats

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

April 12, 2022

This app has helped me launch my new shirts for pre-orders. Site was easy to navigate and will be using again in the future.

Female Powerhouse
United States
3 months using the app
Website on Demand Studio, LLC replied April 13, 2022

Hello to our friends at Female Powerhouse

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

December 17, 2021

so far so good. We started using pre order for our new start up. So far it is user friendly and works well with shopify. one of our issues is that you have to start a new campaign after publishing it rather than having the ability to just edit it.

Asubi
United States
3 months using the app
Website on Demand Studio, LLC replied December 17, 2021

Hello to our friends from Asubi

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 2, 2018

Great app, easy install, back end is easy to use, and great customer service.

www.designerkidz.com.au

Designer Kidz Melbourne
Australia
4 days using the app
February 24, 2022

I just bought the subscription to preorder all my products for a new store launch pretty fast and great customer service. WOULD RECOMMEND TO EVERYONE!

Attrutrait
Canada
4 days using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Attrutrait

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 9, 2022

Such a useful app. I had a small issue while setting up, support were there near instantly to help me remedy the problem. Easy to use and intuitive. Also free! Love it

Anglers Only
United Kingdom
4 days using the app
Website on Demand Studio, LLC replied September 9, 2022

Hello to our friends at Anglers Only

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team