Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

May 7, 2021

This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!

THQ2021
Canada
9 days using the app
Website on Demand Studio, LLC replied May 8, 2021

Hello friends at THQ2021

Thank you for leaving this great review! We are happy we could assist you! :-)

-Melissa & The Pre-order Now Support Team

June 10, 2019

This is an awesome app for pre orders this is the best of all of them so far, very easy to understand and awesome customer service!

EmporioLanning
United States
9 days using the app
May 13, 2020

This app works like a charm. Installs with a click and directions for use within the app are easy to understand. Support is fast and friendly. If you are dealing with frequent stock-outs, this is a way to keep taking orders pending stock replenishment.

electricbyke
United States
9 days using the app
June 5, 2023

After trying for 2-3 days to fix the error I had regarding the pre-order button not populating I finally reached out to customer service and they were extremely helpful and fixed the issue day of contacting them!

So grateful! Thank you!

The Soul Of A Mother
United States
9 days using the app
Website on Demand Studio, LLC replied June 6, 2023

Hello to our friends at The Soul Of A Mother

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 4, 2022

Thank you very much Sunny for the time and patience in our video call, it was a great help to understand this app =)

Somos Adhara
Chile
9 days using the app
Website on Demand Studio, LLC replied August 5, 2022

Hello to our friends at Somos Adhara

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 20, 2018

So simple and effective and easy to use. Love the app!

Everythingandmore Com
South Africa
5 months using the app
February 23, 2023

Brilliant app. Intuitive and looks great on my store.

One minor issue which was resolved within 5 minutes due to amazing customer service by Amandeep.

Tenth Muse
United Kingdom
9 days using the app
Website on Demand Studio, LLC replied February 24, 2023

Hello to our friends at Tenth Muse

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

December 28, 2017

Speedy response time with speedy results! Great app!

For The Love Of Handbags Shop
United States
8 days using the app
Edited April 23, 2019

I used this app to help meet sales goals since we are growing so fast that we are often out of stock a couple of times a month. I only which there was a way to generate a report with all pre-orders categorized by variant so that I could easily make a PO to send to my manufacturer.

Fitbeads
United States
5 months using the app
April 12, 2018

Very slow, very buggy, crashes constantly. Otherwise, it's a great app!

Testhcl
Hong Kong SAR
7 months using the app