Reviews (1,436)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

November 5, 2022

I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!

WildArtStudios
Australia
6 days using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at WildArtStudios

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

August 26, 2020

I love it. Really helpful for a business. I recommend it to anybody who want to start with pre-orders instead of just sells now.

Imadiva Lingerie
Canada
6 days using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from Imadiva Lingerie!

Thank you for leaving this great review here! We are extremely glad it is working well for you! All the best on your e-commerce journey :-)

-Melissa & the Preorder Now Support Team

Edited May 22, 2023

This pre-order app is really user friendly. I recommend it for anyone starting out. They are fast in helping as well!

Evolution Collection
United States
6 days using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Evolution Collection

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited May 23, 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Australia
4 months using the app
November 2, 2020

I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended

ezpz Middle East
United Arab Emirates
6 days using the app
Website on Demand Studio, LLC replied November 10, 2020

Hello friends at ezpz Middle East

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)

-Melissa & The Pre-order Now Support Team

May 31, 2020

I used this app to ensure my customers start pre-ordering their chosen items and I have seen that it was a success and I was extremely happy about it. Thank you Very much as I am excited with using this app.

WeLiveLavish
United Kingdom
6 days using the app
Website on Demand Studio, LLC replied June 1, 2020

That's so great! Email us anytime if you encounter any issues 🔥

October 9, 2022

I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!

Foxie Jewelry
United States
6 days using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Foxie Jewelry

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
United States
4 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

July 8, 2022

Customer Service was great! I asked for an update in my site before purchasing the app and an advisor helped me out so quickly! Can't wait to try the app!

brightstripes
United States
6 days using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at brightstripes

Thank you for the glowing review. We're delighted to hear that you are enjoying Pre-Order now and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

CockBlock Toys™
Canada
3 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at CockBlock Toys™

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team