Reviews (1,432)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

Edited July 9, 2020

Amazing app. Like it has everything you need for an app awaiting launch. I will update if their is something I find wrong with it. And also I am only using the free version, can someone please tell me whether the pre-order email credits can be purchased to send emails without a package?

iBeam
Italy
9 days using the app
Website on Demand Studio, LLC replied July 9, 2020

Hello! This is Sean, the Customer Success Manager with Pre Order Now!

REALLY appreciate your great review of our app. In regards to your question - our support team is emailing you now directly to answer it. Reply to them with any other questions. Cool? Thanks again!

We're always here to help! :)
Sean & The Pre Order Now Support Team

May 7, 2021

This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!

THQ2021
Canada
9 days using the app
Website on Demand Studio, LLC replied May 8, 2021

Hello friends at THQ2021

Thank you for leaving this great review! We are happy we could assist you! :-)

-Melissa & The Pre-order Now Support Team

June 10, 2019

This is an awesome app for pre orders this is the best of all of them so far, very easy to understand and awesome customer service!

EmporioLanning
United States
9 days using the app
February 28, 2023

It's really consumer friendly. Love how simply and effective the app is to use! Easy and effective application for anybody who wishes to use pre-order as an option for their website.

ANDANTE
India
9 days using the app
Website on Demand Studio, LLC replied March 1, 2023

Hello to our friends at ANDANTE

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 13, 2020

This app works like a charm. Installs with a click and directions for use within the app are easy to understand. Support is fast and friendly. If you are dealing with frequent stock-outs, this is a way to keep taking orders pending stock replenishment.

electricbyke
United States
9 days using the app
July 17, 2023

Still figuring it out and yet to test it fully so cant leave a completed review until that time.

Setup was a little difficult but support team sorted it in a matter of seconds.
Issues integrating to my theme but that's not an issue with the apps end they provided all the necessary info and now its up to the theme developers to sort that their end.
Will change review once more time has passed for me to assess the app for my specific needs.

TCG Collector NZ
New Zealand
9 days using the app
Website on Demand Studio, LLC replied July 19, 2023

Greetings TCG Collector NZ,

We're very happy to hear that our support team was able to assist you with setup. We're confident that you will see value from our app, and we are always available to partner with you to ensure that your store is realizing the full value of our application. Please do not hesitate to reach out to us - we love to offer complimentary video walkthroughs and setup sessions.

Stephanie and the Customer Support Team

June 5, 2023

After trying for 2-3 days to fix the error I had regarding the pre-order button not populating I finally reached out to customer service and they were extremely helpful and fixed the issue day of contacting them!

So grateful! Thank you!

The Soul Of A Mother
United States
9 days using the app
Website on Demand Studio, LLC replied June 6, 2023

Hello to our friends at The Soul Of A Mother

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

March 23, 2022

I am looking for an pre-order app for my store and somebody suggested this app to me. It is easy to use and the support from Rasheem is wonderful! However there is no function to apply pre-order to all products or a group of products yet so with my store (more than 1000 products), I feel hard to click "enable pre-order" to each single product. Anyway, highly recommend if your store dont have too many products like mine.

The Lingerie Bar
Australia
9 days using the app
Website on Demand Studio, LLC replied March 24, 2022

Hello to our friends at The Lingerie Bar

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

August 4, 2022

Thank you very much Sunny for the time and patience in our video call, it was a great help to understand this app =)

Somos Adhara
Chile
9 days using the app
Website on Demand Studio, LLC replied August 5, 2022

Hello to our friends at Somos Adhara

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 23, 2023

Brilliant app. Intuitive and looks great on my store.

One minor issue which was resolved within 5 minutes due to amazing customer service by Amandeep.

Tenth Muse
United Kingdom
9 days using the app
Website on Demand Studio, LLC replied February 24, 2023

Hello to our friends at Tenth Muse

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team