Reviews (1,448)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.
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Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.
Hello!
Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing.
For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575
Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically.
-Sean & The Pre-order Now Support Team
reasonably easy to use. bit fiddly but overall good. Support was incredibly helpful and very prompt with their replies. it is appreciate.
Hello to our friends at Rommer Co
Thank you for leaving this feedback! We appreciate you taking the time to share this review with us and the community! We are elated to learn that you find our app and customer service useful. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Cheers,
Pushpesh & the Pre‑order Now Support Team
So far I've loved this app and the team. The team were super efficient and fast when it came to solving any issues I had. Every questions or concerns were solved within 30 minutes of sending a support email!
Hello to our friends at GoodSelf
Thank you for sharing such an amazing review with the community and us. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We're delighted to hear that our support team was able to provide you with excellent support. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
it was really nice and easy to set up as they explain everything before you actually do it, highly recommend for beginners and new business's.
Hello friends at L.A.Printss
Thank you for leaving this great review! We appreciate the kudos! Enjoy :-)
-Melissa & The Pre-order Now Support Team
It is a little bit difficult to set up. And there are some fee to charge. Free Plan is not okay completely.
Thanks for your feedback. Please do reach out to our friendly support team at support@websiteondemand.ca if there's anything we can do to help you get setup 😄
This Shopify app for pre-order management is fantastic! The support, especially Amandeep, was excellent. Highly recommended!
Hello GriddleGrills,
Thank you for the great review! We are happy that Amandeep was able to help you with your pre-order needs. Your store looks great and we love that Pre-Order Now is working for you!
Stephanie & the Customer Success Team
This app has helped me launch my new shirts for pre-orders. Site was easy to navigate and will be using again in the future.
Hello to our friends at Female Powerhouse
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
so far so good. We started using pre order for our new start up. So far it is user friendly and works well with shopify. one of our issues is that you have to start a new campaign after publishing it rather than having the ability to just edit it.
Hello to our friends from Asubi
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Easy setup and works great! It's worth it to pay for the extra customizations
We've been using this app for two weeks and every single day we keep getting real orders that are supposed to be preorder. We've been working with the support team to try and figure out, and finally they told us they don't support orders paid with certain payment methods. This is something they should have told us before using their app!!!! We've lost thousands of dollars in canceled orders and it's been a customer service nightmare, I'm so upset
Hello to our friends at Toki Mats
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team