Reviews (1,508)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, which boosts sales and maintains cash flow, especially when inventory is low or during product launches. They find the setup user-friendly, aided by instructional videos. The support team is highly praised for their quick and effective service via chat and email. The app offers customizable features, including partial payments, and provides reliable global support for international businesses.

April 12, 2023

Great support, a little buggy, but that's my only complaint. Support was quick and helpful, app could be better.

adrafül labs
United States
12 days using the app
Website on Demand Studio, LLC replied April 13, 2023

Hello to our friends at adrafül labs

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 3, 2023

Very useful and easy to use app, I had some small issues with customization, but I received an immediate help from Rasheem. Outstanding customer service and brilliant app to work with

Taylor & Tails Ltd
United Kingdom
12 days using the app
Website on Demand Studio, LLC replied January 3, 2023

Hello to our friends at Taylor & Tails Ltd

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 28, 2023

I had a problem with the installation of the app. Reached out & they were fast to respond and solve the problem.

ko-che
United States
12 days using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at ko-che

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 7, 2024

great

Tuco Classic
France
10 days using the app
Website on Demand Studio, LLC replied April 10, 2024

Love the review Tuco Classic team! Thank you so much for your appreciation of our app.

April 6, 2022

It's been added to my shopify 20 minutes ago.. So far so good! :) I've Ask a question and they replyed well and within 5 minutes

Level Up Coffee
Canada
12 days using the app
Website on Demand Studio, LLC replied April 7, 2022

Hello to our friends at Level Up Coffee

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 28, 2020

I used the app for preorders and this app was so helpful. It allowed me to just plug in the preorder with no problem.

Diva Embroidery Blanks and Supplies
United States
12 days using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at Diva Embroidery Blanks and Supplies!

Thank you for leaving us this awesome review, we appreciate your support! We are glad you find our app helpful :-) Don't hesitate to reach out to us with any other questions you may have, we are always here to assist!

Melissa & The Pre-order Now Support Team

July 3, 2020

Very useful app, perfect for product launching. The support and customer service is just fast and perfect!

SIP-SAFE
Spain
12 days using the app
Website on Demand Studio, LLC replied July 3, 2020

It's our pleasure! Thank you for your feedback and feel free to contact us anytime!

May 8, 2022

I used this app to support my pre-sale - I used their "preorder now" button and automated emails to let customers know their preorder was received (you do need to pay for that but it's $5 for 100 emails, which I think is very worth it). It was easy to use and was perfect for my needs. Their support was really responsive as well with any questions I had.

Estori Collective
Australia
12 days using the app
Website on Demand Studio, LLC replied May 9, 2022

Hello to our friends at Estori Collective

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

Edited August 22, 2019

Somewhat easy to use but I like to toggle back and forth to see what it would look like on my website. I also love it comes with a 14-day free trial.

A Higher Standard
United States
12 days using the app
April 9, 2024

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

BrunetteSkin
United States
10 days using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi there BrunetteSkin and team!

Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done.

If you need help with anything else, you know where to reach us!