Reviews (1,448)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

Edited May 23, 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Australia
4 months using the app
November 2, 2020

I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended

ezpz Middle East
United Arab Emirates
6 days using the app
Website on Demand Studio, LLC replied November 10, 2020

Hello friends at ezpz Middle East

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)

-Melissa & The Pre-order Now Support Team

May 31, 2020

I used this app to ensure my customers start pre-ordering their chosen items and I have seen that it was a success and I was extremely happy about it. Thank you Very much as I am excited with using this app.

WeLiveLavish
United Kingdom
6 days using the app
Website on Demand Studio, LLC replied June 1, 2020

That's so great! Email us anytime if you encounter any issues 🔥

October 9, 2022

I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!

Foxie Jewelry
United States
6 days using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Foxie Jewelry

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
United States
4 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

July 8, 2022

Customer Service was great! I asked for an update in my site before purchasing the app and an advisor helped me out so quickly! Can't wait to try the app!

brightstripes
United States
6 days using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at brightstripes

Thank you for the glowing review. We're delighted to hear that you are enjoying Pre-Order now and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

CockBlock Toys™
Canada
3 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at CockBlock Toys™

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 2, 2020

There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future:
We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process.
Besides, showing a discounted price on the items on the collection page is a great feature too!

Iki Design Furniture
Malaysia
3 months using the app
Website on Demand Studio, LLC replied November 6, 2020

Hello friends at Iki Design Furniture

Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-)

-Melissa & The Pre-order Now Support Team

January 10, 2020

I tried this app first but it wasn't working properly in my theme. So, I tried a couple other similar applications and found them to be severely lacking in comparison, so i decided to give pre-order another shot. I emailed the pre-order support team and they gave me the support i needed to solve my issue, and now it works really well.

Hillside Composites
United States
6 days using the app
Edited October 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Vida Mia Cloth LLC
United States
3 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Vida Mia Cloth LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team