Reviews (1,463)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
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good but not so great. Some features like pre order button on collection pages are not working. Overall experience is not good.
Hello,
Thank you for this feedback.
However, we could've averted this particular issue. We haven't heard or received any emails from you.
We are open to make this work for you asap.
You can also schedule a call here:
https://calendly.com/wod-support/call-with-wod
--Chud and the Preorder Now support team
We hesitated using this app at first because of the price range compared to other apps, so we went through 4 different types of pre-order apps before we tried Pre-order Now. The other apps didn't support Japanese, prompt text wasn't customizable, the look of the pre-order button wasn't the native design etc... I probably spent about 2 weeks trying to get the right order app, but in the end, Preorder Now took me an hour to set up, and request for quick fix was done almost immediately after i sent an email. Super happy with the support so far, and really worth paying the fee. Thanks Jabir and Vlad!
Arigatōgozaimashita! Good things happen to those who wait. Tinto and Preorder Now are bound to be together. This is fate :D
We were just happy you came across our app, we are delighted to serve!
For any issues or questions: support@websiteondemand.ca
And we'll do the magic.
Cheers!
-- Chud and the Preorder Now support team
Does not work properly at all with our site. Inventory that was in stock was showing preorder. Inventory that was out of stock wasn't. Waste of time
Hello! Thanks for this review. We DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app... sounds like perhaps your settings in the app itself just need to be tweaked? There is a checkbox in the app where you can set your "rules" regarding where and when the preorder shows on all products. It's in the "settings" and you just apply it to "all products".
Our technical team has been emailing you to make sure to get this cleaned up for you, whatever it takes. Can you let us know how things are looking now? I really appreciate it!
Here to help, and very sorry you experienced this.
Sean (Ops Guru) & The Pre Order Now Team
So far so good. Still testing this app. Looks to be working fine as of now. Will report back with any issues.
Hi there,
Thank you so much for trying our app.
We can help you with getting the right look and feel that matches your brand perfectly. Just message us back at:
support@websiteondemand.ca
Best,
Robert and Preorder Now Support team
Avoid the app, we trialled it for 3 days. Automatically changed our sizings when customers chose a different size. People orders XXXL and it was changing it to S. Seen a few reviews which are the same. Cost us quite a bit over the past 3 days. Avoid. Plenty of returns now have to be made
Hello - this is Sean, the Customer Success Manager with Pre Order Now.
Thanks SO much for leaving this message for us. Sounds like there was a conflict with your theme or with another app that you have on your store. Either way we could have fixed that for you in short order... If you had emailed us we would have had it solved within a few hours. Im very sorry that you had this issue, and that it caused you to have incorrect orders. :(
Would you be willing to give us another chance? I'd be happy to give you extended free access to our app if you'd like to give us another try. And our technical gurus here can fix that conflict either way for you...
Let me know? We'd love the chance to help you with this - some rare themes do conflict with smaller areas of our code. But we can fix it quite easily.
Here to help,
Sean H & The Pre Order Now Support Team
とても使いやすいです。また、困ったことがあった時はサポートセンターの方が24時間対応でいつでもカジュアルに丁寧に教えてくださって大変助かりました。ありがとうございました。とてもおススメのアプリです！！
こんにちは、けん玉屋ゆめです。 by 岩田
私たちとコミュニティとあなたのレビューを共有してくれてありがとう. Nicoz が優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています！
乾杯、
Pushpesh & Pre‑order Now サポートチーム
This app has been a great addition to my online shop, as now I am able to offer pre-orders to my customers on items that have been sold out numerous times. In turn, this helps reduce possible missed sales from a customer seeing an "out of stock" tag on an item & them being unaware of a restock. I had a few issues when trying to get everything in order on my own, but Amandeep from customer support was able to get everything in order. Amandeep was extremely helpful & patient with me when I had no idea what I was really doing. They even went as far as saying they would fix things up for me & reach out when everything was set, just in case I had other things I need to do. Now I'm all set for a launch of pre-order products! Honestly, if you need a pre-order app with good customer service, then I recommend this one 100%.
Hello to our friends at Liliths Wares
Thanks for sharing your review with us and the community. We're thrilled to learn that Amandeep was able to provide you with excellent service. We will let Amandeep know that his assistance was greatly appreciated. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
this app could be described as average at best and shitty at worst. Can't change the button color and it stopped working after a week
I love the ability to customize the banner and buttons. Great app! I would recommend this app to anyone.
Hello friends at Amber's Bracelets Store
We are happy we are able to assist you! Thank you leaving us this great review! We appreciate it!
-Melissa & The Pre-order Now Support Team
Hi im pretty new to using this app and trying to work my way around it but its going pretty good so far.
Hello friends at mrdrew.com.au
Thanks for giving a shoutout to our app! Glad it's working well for you :-) We appreciate this review!
-Melissa & The Pre-order Now Support Team