Reviews (1,453)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.
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Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.
havent tried yet. but kdañldkjaknsd kldjaskldjaklsdjalksd jdalkjdakld kljdaklmdasn kndalsjda kjdakljda kljads
Really difficult to use and poor design. Way too complicated for such a simple task as just making a pre-order option for a product.
Hello to our friends at Origami Coffee Co
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. You installed the app, left a negative review, and then uninstalled the app all in the span of 17 minutes without ever contacting support for help. If you had sent us a request for help, we would have loved to get it sorted out for you. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Great app! We sold out of our product very quickly and resorted to taking pre-orders. This app was so easy to use and works perfectly with our brand of the site. No complicated installation required, everything was seamless! Keep up the good work guys!
This app is amazing and the support is even better. I couldn't get my pre-order to load (my error), and Jabir from their team responded to me within an hour and customized the look and feel. Awesome overall experience, and we've already received dozens of pre-orders since installing. Thank you!!!
Hello friends at Tease Tea
We really appreciate you taking the time to share your feedback and being so open with us! We're glad you had an awesome experience! :-) We wish your store major success online!
-Melissa & The Pre-order Now Support Team
Thank you for the 5-star review Blackstock & Weber team!
Thank you for taking the time to leave us a review Elluce Interiors and team!
Hi there Abi Hellmich Art and team!
Thank you for taking the time to leave a review. We'd love to hear more from you though. Can you please tell us more about your experience? Is there anything we can do to improve our app?
We hope to hear from you soon!
Thank you for the 5-star review PequenasIndulgencias team!