Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

November 25, 2023

B

GOATED BOYZ
United States
2 months using the app
Website on Demand Studio, LLC replied November 27, 2023

Thank you for leaving a review, we really appreciate it. We'd love to hear your feedback! Please let us know if you notice anything that needs improvement or if there are things that need to be fixed. We take your insight seriously as this helps us continue to improve our app.

Thank you for choosing our app! Please let us know if you need any help.

February 8, 2021

I'm using it in mode "free" and it's ok! Easy and effective. I recommend it. (While you are using free mode, you just have one product in pre-order)

Esperanto Jewelry
Spain
Over 3 years using the app
Website on Demand Studio, LLC replied February 9, 2021

Hello friends at Esperanto Jewelry

Thank you for leaving us this awesome review! We sincerely appreciate it! Do not hesitate to reach out to us with any additional queries you may have :-)

-Melissa & The Pre-order Now Support Team

Edited August 12, 2020

So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete.

One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.

Love Fitness Apparel
United States
Over 2 years using the app
Website on Demand Studio, LLC replied August 12, 2020

Hello friends at Love Fitness Apparel

We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our support team will contact you ASAP about filtering out your preorders and normal orders. We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

September 7, 2020

I really enjoy using this app. I am able to customize the look and feel and make it very clear for customers when they can expect to receive their products.

Kaiem
United States
Over 2 years using the app
Website on Demand Studio, LLC replied September 8, 2020

Hello friends at Kaiem!

We really appreciate this awesome review! Thank you! Don't hesitate to reach out to us with any further questions you may have, we are happy to help :-)

Melissa & The Pre-order Now Support Team

October 31, 2022

this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.

Fire Pit Surplus
United States
Over 2 years using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Fire Pit Surplus

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Piglet in Bed US
United States
Over 2 years using the app
Website on Demand Studio, LLC replied July 25, 2022

Hello to our friends at Piglet in Bed US

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

August 28, 2020

I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy

Pro League Sports Collectibles Inc.
Canada
About 2 years using the app
Website on Demand Studio, LLC replied August 29, 2020

Hello friends at Pro League Sports Collectibles Inc.

We really appreciate you taking the time out to leave us this awesome review! Thank you for letting us know how we can serve you better, it is truly helpful! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

August 4, 2020

I used this app to generate more revenue with sold out products and it works well. The only thing I would suggest is making the ribbon on the product a little larger...other than that, the app works well to launch pre-orders.

Sweet Sweat Canada
Canada
About 2 years using the app
Website on Demand Studio, LLC replied August 5, 2020

Hello to our friends from Sweet Sweat Canada!

Super cool of you to leave us this positive review! We appreciate you using our app! Thank you for your feedback we will definitely take this into consideration for future updates. We hope Sweet Sweat Canada is super successful online!

Melissa & The Pre-order Now Support Team

September 23, 2022

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w
as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.

Teamson
United States
About 2 years using the app
Website on Demand Studio, LLC replied September 26, 2022

Hello to our friends at Teamson

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Edited June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

esby apparel
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!

Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store.

Can you email us? (preorder-now@websiteondemand.ca) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be...

Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap...

Sean & The Pre Order Now Team