Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited September 16, 2024

We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.

GunSkins
United States
About 4 years using the app
Website on Demand Studio, LLC replied August 24, 2020

Hello friends at GunSkins!

Very nice of you to take the time out to leave us this FANTASTIC review! We are happy the app is working so well for you! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

Edited February 3, 2021

Pre-Order now is an invaluable app and the customer service team offers Incredible support. We have used this app for a long time, several years, to grow and support sales. - Thank you!

CastleMania Games
United States
About 4 years using the app
Website on Demand Studio, LLC replied February 3, 2021

Hello friends at CastleMania Games

We are thankful for your support, we wish you and your store all the best! :-)

-Melissa & The Pre-order Now Support Team

December 13, 2019

Super App, our whole team really like the new button. It's super easy to install and it's working like a charm. Thanks to Vlad for the custom options! :)

Canada Billiard
Canada
About 4 years using the app
April 21, 2020

Great product and great service. I can manage all of my back orders very easily now and not miss out on sales due to products simply being out of stock. Thanks Robert and the team .

EarthSource
Australia
About 4 years using the app
Edited June 20, 2022

Was really impressed with the support I received from Josh the developer of this app. He had everything working well in no time at all. Thank you

Desti Saint Handbags
Singapore
About 4 years using the app
October 1, 2020

Great app! Definitely recommended. Easy to configure. Works exactly as expected. Outstanding support team. I had a compatibility issue with my custom theme, opened a support ticket, and Jabir resolved my issue within minutes.

INTO THE VOID Merch Co.
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 5, 2020

Hello friends at INTO THE VOID Merch Co

It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) We will let Jabir know that his assistance was greatly appreciated! Thank you!

Melissa & The Pre-order Now Support Team

Edited May 30, 2023

We use this app to manage pre-orders and back orders. and it works great. Additionally, on rare occasions when an issue does pop up, their support is excellent.
Aman and Nicoz quickly assisted, addressed, and resolved my questions and issues. Thank you Cheers

CTL
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied August 4, 2022

Hello to our friends at CTL

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 7, 2018

This app saved our store and cashflow. Seamless integration, such an easy and effective tool. We trialed 3 different apps unsuccessfully before stumbling upon this one. 5 stars from us! Thanks guys. Boom

Teamysn
United Kingdom
Almost 4 years using the app
October 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Gritty Soul
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 14, 2022

Hello to our friends at Gritty Soul

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 10, 2021

Easy to start using, operates exactly as advertised, and very powerful options/customisation. Support is very helpful and responds quickly, which helps to get the fiddly bits perfect (given our highly complex customised website).

Absafe
Australia
Almost 4 years using the app
Website on Demand Studio, LLC replied February 11, 2021

Hello friends at Absafe

Thank you for giving us this awesome review! We are happy we could lend a hand :-) We wish you and your store a successful year! :-)

-Melissa & The Pre-order Now Support Team