Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

Edited March 10, 2023

We upgraded our Shopify theme to a new one -- and it created an issue with our app Pre-Order Now WOD. But the app creators fixed the issue within minutes. Super helpful! Thank you so much and we highly recommend the app and those who work on it. -- Shawn Speakman, Grim Oak Press

Grim Oak Press
United States
Over 4 years using the app
August 22, 2019

I researched numerous pr-order apps, this one appeared to check all of my boxes. It's been very easy to set up. I will give a five-star review now. If for some reason I run into problems I'll make like Arnold and be back to leave an updated review.

Fog Bank Clothing Co
United States
Over 4 years using the app
January 4, 2021

This app works, is very customizable, and comes with great support. I recently had a problem as a result of changing my theme. I contacted support and had my issue resolved within minutes. You can't ask for more than that!

Awesome Dice
United States
Over 4 years using the app
Website on Demand Studio, LLC replied January 6, 2021

Hello friends at Awesome Dice

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries! We wish you and your store a great and prosperous new year :-)

-Melissa & The Pre-order Now Support Team

Edited June 16, 2022

Great plugin but even better customer support! Had a major issue from switching themes that was causing a conflict. Their support team was able to identify the issue and resolve it within the same day. A+++

Stella Carakasi
United States
Over 4 years using the app
April 12, 2018

Excellent app and excellent service!

Angora Boutique
United States
About 4 years using the app
Edited February 3, 2021

Pre-Order now is an invaluable app and the customer service team offers Incredible support. We have used this app for a long time, several years, to grow and support sales. - Thank you!

CastleMania Games
United States
About 4 years using the app
Website on Demand Studio, LLC replied February 3, 2021

Hello friends at CastleMania Games

We are thankful for your support, we wish you and your store all the best! :-)

-Melissa & The Pre-order Now Support Team

December 13, 2019

Super App, our whole team really like the new button. It's super easy to install and it's working like a charm. Thanks to Vlad for the custom options! :)

Canada Billiard
Canada
About 4 years using the app
April 21, 2020

Great product and great service. I can manage all of my back orders very easily now and not miss out on sales due to products simply being out of stock. Thanks Robert and the team .

EarthSource
Australia
About 4 years using the app
Edited June 20, 2022

Was really impressed with the support I received from Josh the developer of this app. He had everything working well in no time at all. Thank you

Desti Saint Handbags
Singapore
About 4 years using the app
October 1, 2020

Great app! Definitely recommended. Easy to configure. Works exactly as expected. Outstanding support team. I had a compatibility issue with my custom theme, opened a support ticket, and Jabir resolved my issue within minutes.

INTO THE VOID Merch Co.
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 5, 2020

Hello friends at INTO THE VOID Merch Co

It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) We will let Jabir know that his assistance was greatly appreciated! Thank you!

Melissa & The Pre-order Now Support Team