Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited August 11, 2022

Fantastic app which has generated hundreds of sales over the years we have used it, the customer support is incredible. Update, more customer support required and was resolved instantly for small styling changes to our website.

Night Master
United Kingdom
Over 5 years using the app
Edited November 6, 2024

Love this app, have used it for a few years now and highly recommend it. Great customer service. Always been available when I have needed assistance.

Pretty Little Designs Pty Ltd
Australia
About 5 years using the app
Website on Demand Studio, LLC replied June 1, 2022

Hello to our friends at Pretty Little Designs Pty Ltd

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

January 22, 2023

I've been using Pre-Order NOW for years! Works great, and every update is better. 100% recommended! I'm sure you'll love it.

SlapStore América Latina
Chile
About 5 years using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at SlapStore América Latina

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

June 16, 2023

Aman was SO helpful when we needed support! He fixed our issue in minutes and saved us so much troubleshooting time. Very impressed! This app is amazing!

Brutalitees
New Zealand
Over 4 years using the app
Website on Demand Studio, LLC replied June 16, 2023

Hello to our friends at Brutalitees

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 17, 2019

Have only just installed and set up the app on our store and we have already had pre-ordered sales. This app has been great solving our preorder issues!
Great work!

Bali Mystique
Australia
Over 4 years using the app
Edited March 10, 2023

We upgraded our Shopify theme to a new one -- and it created an issue with our app Pre-Order Now WOD. But the app creators fixed the issue within minutes. Super helpful! Thank you so much and we highly recommend the app and those who work on it. -- Shawn Speakman, Grim Oak Press

Grim Oak Press
United States
Over 4 years using the app
August 22, 2019

I researched numerous pr-order apps, this one appeared to check all of my boxes. It's been very easy to set up. I will give a five-star review now. If for some reason I run into problems I'll make like Arnold and be back to leave an updated review.

Fog Bank Clothing Co
United States
Over 4 years using the app
January 4, 2021

This app works, is very customizable, and comes with great support. I recently had a problem as a result of changing my theme. I contacted support and had my issue resolved within minutes. You can't ask for more than that!

Awesome Dice
United States
Over 4 years using the app
Website on Demand Studio, LLC replied January 6, 2021

Hello friends at Awesome Dice

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries! We wish you and your store a great and prosperous new year :-)

-Melissa & The Pre-order Now Support Team

Edited June 16, 2022

Great plugin but even better customer support! Had a major issue from switching themes that was causing a conflict. Their support team was able to identify the issue and resolve it within the same day. A+++

Stella Carakasi
United States
Over 4 years using the app
April 12, 2018

Excellent app and excellent service!

Angora Boutique
United States
About 4 years using the app